Recruitment and Student Success Coordinator

Job Description:  The Recruitment and Student Success Coordinator provides strategic leadership for student recruitment, enrollment, academic advising, and retention initiatives at Southeast Arkansas College. This position is responsible for developing and implementing comprehensive recruitment and advising programs that support enrollment growth, student success, persistence, and completion. The Coordinator supervises recruitment and advising staff, cultivates partnerships with schools and community organizations, and collaborates across campus to ensure a seamless student experience from initial inquiry through graduation.

Essential Duties and Responsibilities
Leadership and Management•    Provide leadership, supervision, training, and evaluation for recruitment and advising staff. 
•    Develop departmental goals, objectives, and assessment measures aligned with the College's strategic plan. 
•    Monitor performance metrics related to enrollment, retention, persistence, and graduation. 
•    Prepare reports and presentations regarding recruitment and advising outcomes. 
•    Manage departmental budgets and resources. 
Recruitment and Enrollment Management
•    Develop and implement strategic recruitment plans to increase student enrollment. 
•    Coordinate outreach efforts with area high schools, career centers, community organizations, and workforce partners. 
•    Represent the College at recruitment events, college fairs, community functions, and other outreach activities. 
•    Oversee campus tours, preview days, orientation programs, and special enrollment events. 
•    Utilize CRM and student information systems to manage prospective student communications and recruitment efforts. 
•    Establish and maintain partnerships that enhance student recruitment opportunities. 
Academic Advising and Student Success
•    Provide leadership for academic advising services and ensure students receive accurate, timely guidance regarding educational planning and degree completion. 
•    Develop advising procedures and training programs to promote consistent, high-quality advising practices. 
•    Monitor student academic progress and implement intervention strategies for at-risk students. 
•    Collaborate with faculty, Financial Aid, Admissions, Registrar, Career Services, TRIO, and other departments to support student success. 
•    Oversee early alert and retention initiatives designed to improve persistence and completion rates. 
•    Ensure advising practices align with institutional policies, academic requirements, and transfer pathways. 
Collaboration and Community Engagement
•    Serve as a liaison between the College and secondary schools, community agencies, employers, and workforce development partners. 
•    Work collaboratively with academic divisions to support enrollment and retention goals. 
•    Participate in institutional committees, strategic planning efforts, and accreditation activities. 
•    Foster a student-centered culture focused on access, equity, and student achievement. 
Assessment, Compliance, and Reporting
•    Collect, analyze, and report enrollment, advising, retention, and graduation data. 
•    Ensure compliance with institutional, state, federal, and accreditation requirements. 
•    Maintain accurate records and documentation related to recruitment and advising activities. 
•    Utilize data to evaluate program effectiveness and identify opportunities for improvement. 
Knowledge, Skills, and Abilities
•    Knowledge of enrollment management, academic advising, and student success strategies. 
•    Strong leadership, supervisory, and organizational skills. 
•    Excellent interpersonal, communication, and presentation abilities. 
•    Ability to establish and maintain effective working relationships with students, faculty, staff, and community stakeholders. 
•    Ability to analyze data and use evidence-based decision-making. 
•    Proficiency with student information systems, CRM platforms, and Microsoft Office applications. 
Working Conditions
•    Combination of office, campus, and off-campus recruitment environments. 
•    Regular evening and weekend activities may be required. 
•    Frequent travel within the College service area. 
•    Ability to lift and transport recruitment materials up to 25 pounds. 
Performance Indicators
•    Enrollment growth and yield rates. 
•    Student retention and completion rates. 
•    Advising satisfaction and service outcomes. 
•    Recruitment event participation and conversion rates. 
•    Achievement of strategic enrollment goals.

Minimum Qualifications
•    Bachelor's degree from an accredited institution. 
•    Three to five years of progressively responsible experience in higher education recruitment, admissions, advising, enrollment management, or student services. 
•    Experience supervising staff and managing programs. 
•    Valid driver's license and ability to travel throughout the College service area. 
Preferred Qualifications
•    Community college experience. 
•    Experience with enrollment management planning and retention initiatives. 
•    Knowledge of Arkansas higher education systems and transfer pathways. 
•    Experience utilizing CRM and student success technologies. 

OTHER JOB-RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON THE APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. 
 

Application Procedures: All candidates must apply online. Click Apply for Jobs to complete the online application. Interested individuals should submit a completed Southeast Arkansas College Employment Application. Paper documents will not be accepted.
 

Required Applicant Documents:
1.    A completed Southeast Arkansas College employment application.
2.    Resume
3.    Cover Letter
4.    Unofficial College Transcripts (Official transcripts are required upon an offer of employment)
All drivers operating a state vehicle or private vehicle on State Business shall participate in the Arkansas State Vehicle Safety Program, and must maintain a valid Arkansas driver's license in accordance with the requirements of all applicable Arkansas State Laws.