What are the responsibilities and job description for the Medical Office Administration Specialist position at Southeast Alaska Surgery Center?
Overview
Join our dynamic healthcare team as a Medical Office Administration Specialist or Office Manager (depends on available hours and experience). This role serves as the central point of coordination between patients, healthcare providers, and staff while maintaining regulatory compliance, optimizing office workflows, and supporting medical billing and operational goals. The ideal candidate demonstrates exceptional organizational, leadership, communication, and problem-solving skills with a strong understanding of medical office procedures, healthcare regulations, and electronic health record (EHR) systems. Must be able to pass State of Alaska background check
Responsibilities
Administrative Specialist
- Oversee daily operations of the medical office, ensuring smooth and efficient workflow.
- Manage patient registration, appointment scheduling, pre op questionnaires, and insurance verification.
- Ensure accurate patient records and maintain confidentiality in compliance with HIPAA regulations.
- Coordinate procedure charges, insurance claims, payment collections, and account reconciliation.
- Serve as the primary point of contact for patient concerns, resolving issues professionally and efficiently.
Office Manager
- All tasks listed under Administrative Specialist as well as those listed below
- Monitor office budgets, inventory, supply ordering, and vendor relationships.
- Develop and implement office policies, procedures, and quality improvement initiatives.
- Ensure compliance with federal, state, and local healthcare regulations, accreditation standards, and workplace safety requirements.
- Serve as the primary point of contact for patient concerns, resolving issues professionally and efficiently.
- Collaborate with physicians and clinical staff to improve patient experience and operational effectiveness.
- Prepare reports related to productivity, financial performance, patient satisfaction, and office operations.
- Support recruitment, onboarding, and ongoing staff development.
- Maintain electronic health records (EHR) systems and assist with technology implementation and troubleshooting.
Pay: From $30.00 per hour
Expected hours: 25.0 – 40.0 per week
Work Location: In person
Salary : $30