Clinical Assistant II - Primary Care

Pay Range:$25.00 - $30.04 The Clinical Assistant II performs all the job duties of the Clinical Assistant I; in addition, the Clinical Assistant II applies a more extensive knowledge of medical practice and terminology and judgment based on greater clinical experience. The more technical duties of the Clinical Assistant II require a higher level of training, competency, or specific certification. CA II must process provider orders pertaining to diagnostic tests, referrals and other patient data that involves non-routine problems, timely and accurately.

The Clinical Assistant III provides care to infants, toddlers, children, adolescents, adults, and the elderly in an ambulatory care clinic. This position is essential in maintaining efficient clinic operations and patient flow to maximize the provider’s time and to insure access to care. Clinical Assistants perform administrative duties, data management and handle basic clinical tasks. This information is recorded in patients’ chart along with patient’s medical history. This position works closely with providers giving support such as rooming patients, performing Point of Care Testing (POCT), performing lab draws, and provide immunizations and other injections within the scope of practice certification, ECC monitoring, answering phones, processing provider orders data entry and participation in training processes. Must be able to make independent decisions within scope of practice based on experience and good judgment and be self-starting and require little guidance to keep busy.

This position is responsible for leading Clinical Assistant I and Clinical Assistant II positions.

SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.

Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.

Shift Details

• M-F 8-5
  
  

Key Essential Functions And Accountabilities Of The Job

• Accurately collects and documents information in patient chart. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed.
• Assures patient medication and immunization records are current.
• Recognizes signs or symptoms requiring prompt intervention and acts appropriately.
• Transport patients within the facility, as needed.
• Demonstrate ability to smoothly manage patient care duties while maintaining clinic flow.
• Reports, and when appropriate, records any changes observed in the condition or behavior of patients, unusual incidents, or breeches in safety. Observes patients to insure children, elderly, or impaired patients who require observation or assistance have someone in attendance.
• Sets up equipment and supplies for routine exams and minor procedures.
• Prepares patients for and assists with procedures, treatments, and minor office surgeries.
• Provides specimen collection, Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens.
• Performs and assists with radiology exams per protocol if competencies are met.
• Assists Provider as directed and trained by Provider as well as within their licensed Scope of Practice.
• Assists Clinic Nurse as needed.
• Provides immunizations, injections as ordered by Provider.
• May perform basic life support, as certified.
• Assists provider in identifying patients overdue for immunizations and preventative health maintenance including routine, urgent and emergent appointments with appropriate provider and clinic.
  

Other Functions

• Will provide cross-coverage for their peers, helping peers and clinics that need assistance to ensure the efficient and effective flow of patients through the department.
• Attends and participates in at least 50% area staff meetings annually; responsible for applying information presented in staff meetings; participates in unit goal setting; complies with area and departmental scheduling guidelines; initiates discussion with department manager regarding area or department issues; complies with dress code; refers un-resolved problems with patients/visitors/co-workers to appropriate Manager for resolution; addresses employee concerns consistent with Human Resources Policy.
• Other duties as assigned.
  
  

Additional Details

Education, Certifications, and Licenses Required

• High school diploma or GED – required
• Current Basic Life Support (BLS) certification – required
• Certified Medical Assistant (CMA)
  
  

Experience Required

• Experience working in a healthcare setting preferred.
  
  

Knowledge of

• Clinic procedures for receiving and following through on a patient visit and any related clinic treatments, procedures.
• Age-appropriate vital signs and behaviors.
• Life-saving procedures.
• Medical terminology and the ability to readily learn and use various computer programs preferred.
  
  

Skills In

• Communication and use of customer service skills.
• Computer application skills sufficient to utilize medical database in a competent manner.
• Ability to operate medical equipment including blood pressure cuff, pulse oximeter, EKG machine, cardiac monitor, manual defibrillator.
• Good interpersonal and communication skills; strong organizational skills.
  
  

Ability to

• Train and use various EMR systems and accurately record patient data.
• Communicate and interact with all members of the multidisciplinary healthcare team.
• Recognize and respond appropriately in emergency situations.
  
  

Safety And Risk Management Responsibilities

• Employees are responsible for complying with safe work rules; reporting all accidents and injuries immediately; cooperating in all accident and injury investigations; reporting defective equipment and unsafe conditions.
  
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl.
• The employee may frequently lift and/or push/pull up to 25 lbs.
• The employee may be expected to lift patients as required.
  
  

Work Environment

• The noise level in the work environment is usually moderate.
• The setting for this role will include office and healthcare settings. Exposure to controlled temperature environments, both hot and cold, is to be expected.
• All procedures or other job-related tasks may involve an inherent potential for mucous membrane or skin contact with blood, body fluids or tissues, or a potential for spill or splashes of (blood or body fluids).
  
  

Position Information

Work Shift:OT 8/40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!