What are the responsibilities and job description for the Advancement Operations Manager position at SouthCoast Community Foundation?
The SouthCoast Community Foundation (SCCF) is seeking an Advancement Operations Manager to help power the day-to-day operations behind donor engagement, fundraising activity, and philanthropic administration.
This is a key role on our Advancement team and the primary operational partner to the Chief Advancement Officer, working closely with both the CAO and CEO to ensure donor activity, fund administration, CRM data, and internal workflows are organized, accurate, and moving forward.
While our leadership team is often out in the community building relationships, this role helps keep the department running with strong systems, sound judgment, and a high standard of service.
What You’ll Do
- Manage gift processing, donor records, and fund administration with accuracy and care
- Serve as the primary administrator of SCCF’s CRM and support donor tracking, reporting, and data integrity
- Prepare donor meeting materials and support leadership with timely, accurate background and follow-up
- Coordinate donor and fund documentation, including agreements and related materials
- Work cross-functionally with Finance, Community Investment, and leadership to align donor intent, fund activity, and operational execution
- Support donor stewardship, reporting, internal workflows, and Advancement-related events
- Develop and maintain clear processes, documentation, and standard operating procedures
What We’re Looking For
The right candidate is a strong advancement operations professional who is organized, detail-oriented, systems-minded, and comfortable working independently while supporting senior leadership.
You should bring:
- 5–8 years of experience in advancement, development operations, philanthropy operations, or nonprofit administration
- Experience working in a fundraising or philanthropic environment
- Strong CRM/database experience (Bloomerang preferred)
- Experience with gift processing, donor records, and fund administration
- Confidence working with sensitive information and communicating with diverse stakeholders, including donors, attorneys, advisors, board members, and internal staff
- A commitment to service excellence, accuracy, discretion, and follow-through
Why This Role Matters
This is a newly created role designed to strengthen the operational foundation of SCCF’s Advancement work. It is ideal for someone who enjoys creating order, supporting donor-centered work behind the scenes, and helping a growing organization operate with consistency and professionalism.
Working Conditions
- This position is primarily onsite at our New Bedford office
- This role requires regular movement throughout the office, including climbing and descending multiple flights of stairs
- Occasional early mornings or evenings may be required to support meetings and events
This position description is intended to describe the general nature and scope of work performed and is not an exhaustive list of all responsibilities. For more information, visit: www.southcoastcf.org/careers.