What are the responsibilities and job description for the Sojourner: Server position at Southall?
At Southall, we are looking for team members to help us as we continue our journey to inspire culinary consciousness showcasing fresh, seasonal fare that highlights the path from seed to plate. Our dining experiences take place just steps from where our ingredients are grown and raised. The Server will be responsible for guiding our guests through an immersive dining experience, anticipating their needs and delivering the highest of personalized service and attention.
Responsibilities:
- Provide an immersive dining experience to our guests by highlighting our seed to table operation and being knowledgeable about menu offerings
- Communicate guest orders including any special needs or requests to the kitchen and bar using the hotels point-of-sales system; coordinate food and beverage timings
- Check completed kitchen orders with the guests original order and transport items to the guest table in a timely manner to ensure proper food quality
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
- Properly and accurately close guest checks, process cash and credit card payments, properly settle voided checks or complimentary meals
- Breakdown, clean and set-up of tables and chairs
- Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Skills and Experience:
- Restaurant hospitality experience
- Strong organizational and collaboration skills
- Food, wine, and liquor knowledge
- Excellent communication skills
- Attention to detail
- Strong problem-solving skills
Education and Requirements:
- High School Diploma
- Must be able to push, pull and lift 50 lbs.
- Available to work a flexible schedule including mornings, weekends, evenings and/or holidays
- Must be able to walk and stand for prolonged periods as needed and able to work in all weather conditions
- TABC Certification
OUR BENEFITS
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.