What are the responsibilities and job description for the Banquet Server position at SOUTHALL FARM & INN?
Description
Southall is a premier destination bringing nature, produce and people together in a powerful and unique way.
The Banquet Server is responsible for providing outstanding food and beverage service during events, ensuring guest satisfaction, and maintaining the highest level of hospitality and professionalism. This role involves close coordination with the Banquet Captain and event operations team to execute seamless functions according to Banquet Event Orders (BEOs).
Responsibilities
- Deliver prompt, professional, and courteous service to all guests during events
- Review and understand all BEOs and attend pre-event briefings to ensure awareness of special requirements or guest needs
- Verify event setup and presentation meet standards and guest expectations
- Communicate guest feedback, needs, or concerns promptly to the Banquet Captain
- Maintain cleanliness, safety, and organization in service areas and event spaces at all times
- Handle tableware and service equipment with care to minimize breakage and ensure cleanliness
- Ensure all banquet equipment is in working condition and report any issues promptly
- Assist with setup and breakdown of banquet spaces, including linens, furniture, décor, and service items
- Adhere to all safety and sanitation procedures in compliance with company policies
- Support a team-oriented environment with a focus on guest satisfaction and collaboration
Requirements
- Excellent attention to detail and time management skills
- Strong verbal communication and interpersonal abilities
- Courteous, professional, and guest-focused demeanor
- Ability to work well both independently and as part of a team
- Calm and composed under pressure
- Organized and proactive approach to service
- Trustworthy and reliable
- High School Diploma or equivalent
- Ability to lift, push, or pull up to 50 lbs
- Ability to stand and walk for extended periods
- Availability to work evenings, weekends, and holidays as needed
- Comfortable working indoors and outdoors in varying weather conditions
- TABC Certification
Our Benefits
- Competitive compensation package
- Medical, dental, vision, short and long-term disability, company-provided life insurance
- Generous paid time off accruals
- 9 paid holidays annually
- Weekly pay
- 401k and company match
- Education reimbursement
- Best-in-class Employee Assistance Program
- Free weekly outdoor activities and wellness classes
- 30% internal discounts
- Fresh and free daily meal
- Bountiful internal growth opportunities
Our Team
Assembled intentionally with dynamic expertise, the Southall team is offered the unique opportunity to learn humbly with, and from, each other. We invest in a growth mindset and take it upon ourselves to strengthen our knowledge and grit daily. We honor the cycles of nature, get our hands dirty and taste the earth’s bounty in an effort to connect with the land.
We plan with purpose, seeing past the present day and seeking to consider the planet with each step. We embrace a blend of ancient techniques and modern technologies in our practice of sustainability. We celebrate ingenuity and resourcefulness and approach our roles through the eyes of an entrepreneur, looking beyond our respective corners to the big picture.
Acting with intention, we approach each day with gratitude for the opportunity to serve our guests and each other. A humble holder of our Michelin Key, our team strives to provide a level of luxury that feels effortless and sincere, infusing wellness at every turn. The Southall team cares for our visitors with the same caliber of kindness and respect as we care for the humans that work alongside us.
Southall Farm and Inn is committed to a diverse and inclusive workplace. Southall provides equal employment opportunities to applicants and employees and does not discriminate on the basis of age, race, color, ancestry, religion, sex, sexual orientation, gender identity or expression, transgender, national origin, status as a protected veteran, disability or any other classification protected by law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.