What are the responsibilities and job description for the Clinical Educator & Quality Coordinator (RN) position at South Texas Spine and Surgical Hospital?
Job Summary:
Under the direction of the Quality Director or Chief Nursing Officer (CNO), the Clinical Educator & Quality Coordinator serves as a hospital-wide resource responsible for the design, development, delivery, evaluation, and continuous improvement of educational programs. This role ensures compliance with local, state, and federal regulations, as well as accreditation standards set by The Joint Commission.
The Clinical Educator & Quality Coordinator collaborates closely with Quality, Infection Prevention, Risk Management, and Employee Health, while staying current on healthcare trends related to population health, quality, safety, and performance improvement. This is an exempt position.
Essential Job Functions:
- Fosters teamwork, effective communication and collaboration among all departments.
- Serve as a leader and mentor to staff, promoting quality outcomes and excellence across all areas of responsibility.
- Coordinate and deliver education programs, including didactic sessions, online learning, lunch-and-learns, and clinical grand rounds.
- Orchestrate annual Skills Fairs, ensuring effective planning, coordination, and execution.
- Lead new hire orientation and clinical onboarding processes to support staff integration and readiness.
- Complete annual Educational Needs Assessments to identify learning gaps and guide curriculum development.
- Facilitate unit-based and hospital-wide annual and ongoing multimodal education and competency validations.
- Ensure compliance with local, state, and federal regulations, as well as Joint Commission standards, through effective collaboration and communication.
- Develop, coordinate, and document computer-based learning assignments within Connect U.
- Oversee BLS, ACLS, and PALS certification programs and monitor staff compliance.
- Assist with mock codes and emergency preparedness drills as needed.
- Chair and/or facilitate education and quality committees or meetings as directed.
- Assist in the development, review, and education of policies and procedures.
- Collect, maintain, and report data as required to support organizational initiatives.
- Obtain continuing education (CE) certification from accrediting bodies when applicable.
- Maintain regular and punctual on-site attendance.
- Assist with project management activities as directed.
- Manage the electronic educational platform (e.g., Connect U).
- Assist with the collection and analysis of organizational metrics and quality indicators.
- Ensure work reflects accuracy, thoroughness, and the application of evidence-based research.
- Assess and identify potential risks that may impact the organization’s reputation, safety, security, or financial stability.
- Assist in the development and implementation of safety training programs to ensure compliance with OSHA and other federal, state, and local requirements.
Physical Requirements:
May be expected to lift to 20 pounds occasionally. Work is of light demand; walking, standing and sitting most of the time while on duty. Visual and auditory acuity and manual dexterity are essential to performing designated duties required. Optimal auditory acuity required. Manual dexterity involving the handling of office equipment is essential to performing assigned duties. Physical conditions are clean, neat and well lit. Climate control and ambient temperature variances may be experienced. Hours of duty may be irregular or unexpectedly extended due to the requirements of the job. Some on-call hours may be expected.