What are the responsibilities and job description for the Front Office Medical position at South Texas Renal Care Group?
SOUTH TEXAS RENAL CARE GROUP
8115 Datapoint Dr., Ste. 200
San Antonio, Texas 78229
FRONT OFFICE POSITION
General Purpose
Attends to visitors and addresses inquiries on the phone and face to face. Provides information regarding the organization to the general public, clients and customers.
Main Job Tasks and Responsibilities
- Check In, to include verifiying patient demographics, collecting copays, deductibles, co insurance
- Mail new patient packets
- Confirm appointments
- Assist with new patient referrals
- Schedule appointments
- Request medical records, as applicable
- Verify insurance for add-ons
- Scan in daily collections sheets
- Travel to other locations as needed
- Other duties as assigned
Requirements
- high school diploma or equivalent
- knowledge of administrative and clerical procedures
- knowledge of computers and relevant software applications
- knowledge of customer service principles and practices
- keyboard skills
- Min 2 years insurance verification experience
- Min 2 years front office experience in a medical practice
- Bilingual- English/Spanish, preferred
- Valid Texas drivers license, in good standing
Key Competencies
- verbal and written communication skills
- professional personal presentation
- customer service orientation
- information management
- organizing and planning
- attention to detail
- initiative
- reliability