What are the responsibilities and job description for the Medical Receptionist /Appointment Scheduler position at South Texas Bone and Joint?
South Texas Bone & Joint is seeking to add a Receptionist/ Scheduler to our awesome team at our newly opened clinic. The perfect candidate remains professional at all times, posesses a friendly demeanor and positive attitude, and is dedicated to giving their best in their role.
We are a multi-physician Orthopaedic practice in Corpus Christi, offering a fast-paced, positive work environment for a qualified appointment scheduler & front desk receptionist for our multi-specialty orthopedic clinic. Individual should be able to multi-task, and be familiar with Front-Desk and Check-out Desk duties of a medical office. These duties include appointment scheduling/confirmation, answering incoming calls, insurance verification, processing co-pays, filing/maintaining/scanning medical records, and all related check out procedures (see below).
Experienced applicants should apply for immediate consideration. Will consider candidates with minimum experience on a case by case basis. Excellent benefits, incentives and competitive compensation.
No telephone calls, or walk-in appointment inquiries allowed under any circumstance. Respond via email or to this post.
Essential Functions of the Position:
- Must have reliable transportation and be punctual.
- Verifies eligibility of insurance
- Ensures referral is present if needed
- Schedules appointments/walk-ins and follow up
- Takes messages
- Handles customer requests or needs
- Completes patient check in processes
- Verifies HIPAA and Privacy signatures are obtained
- Confirms photo ID is scanned into Medical Record
- Confirms insurance cards are scanned into medical record and keyed correctly
- Obtains patient signature on all required forms electronically
- Updates patient demographics as needed, including insurance and preferred pharmacy
- Assists patients and providers at the conclusion of the patient’s visit
- Requests referral if needed for upcoming visits and/or testing
- Ensures the referral is attached to the visit via ailment or appointment
- Collects outstanding co-payment amounts
- Collects outstanding patient balance dues
- Balances journal and locks it
- Secures deposits and funds
- Strong communication (verbal/written) and interpersonal skills.
- Excellent organizational skills, attention to detail, and multitasking ability.
- Compassionate, patient-focused, and able to handle sensitive information.
- Bilingual (preferred)
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Paid time off
- Retirement plan
- Uniform allowance
- Vision insurance
Work Location: In person