Event Attendant

Event Attendant - Hudson Holidays

Part Time Non-Exempt

$18.00 to $18.50

Position Summary:

Under the close supervision of the Event Venue Sales Manager, this position is responsible for ensuring smooth entry and exit into the Hudson Holidays event . You will be responsible for welcoming guests, scanning tickets, providing information about the event and assisting with crowd management. This seasonal position requires exceptional customer service skills and the ability to work in a fast-paced, outdoor environment from November 28-January 4th on select days. Shifts would be from 4:00-9:00 PM.

Essential Duties:

• Provides superior customer service and strives to create a positive experience to promote on-going and repeat business. Greet patrons as they enter the facility and process transactions.
• Respond to public inquiries in a calm, friendly and courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Ensure that facility rules and safety standards are followed and assists in emergency situations such as evacuations, medical emergencies, suspicious behavior or activity, etc.
• Attend a one-time training to learn the scanning process.
• Attend work on a regular, reliable and punctual basis
• Provide guest assistance at venue entrances.
• Use ticket scanners (hand-held devices to validate ticket admission) at venue entrance.
• Admit guests into the show who present a valid ticket, and deny access or redirect those who do not.
• Knowledge of the light show’s layout and attractions.
• Maintain orderly lines

This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Education and/or Experience:

• Must be at least sixteen (16) years of age.

Necessary Knowledge, Skills and Abilities:

• Knowledge of handheld technology, such as smartphones and ticket readers.
• Must have the ability to perform multiple functions at once and the ability to handle the public in a friendly and professional manner.
• Must have the ability to communicate effectively verbally; establish and maintain working relationships with employees and the public.

Material and Equipment Used:

This position regularly uses handheld technology, such as smartphones and ticket readers.

Working Environment:

The work is performed outdoors in the evening. Outdoor working environments can be wet, windy, snowy, and extreme in temperature variations, and loud background noises. This position is subject to continuous interruptions, background noises, flashing lights, and an array of distractions, i.e. music.

Physical Requirements:

Must be able to stand and walk for extended periods. Upper body strength is a requisite to lift/move up to 25 lbs. unassisted. Vision requirements include: near acuity, far acuity, and depth perception. Must exhibit manual dexterity to manipulate smartphones and ticket readers. The ability to talk and hear through face-to-face communication is needed.

This list is not all-inclusive and represents examples of the work environment and physical demands.

Employee Benefits & Perks at South Suburban

• FREE use of District fitness centers and swimming pools
• Discounts on recreation classes and golf (applicable to employees working 14 hours/week)
• Paid sick leave
• Opportunities for training and promotion from within
• Flexible schedules
• To view a complete listing of the District’s most current benefit package, please visit http://careers.ssprd.org

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.

Experience and Skills:
From: South Suburban Parks and Recreation