Front Office Administrator

Front Office Administrator

South Side Auto Body – South Lake Tahoe, CA
Full-Time | Monday–Friday | 7:45 a.m. – 5:00 p.m.
Pay: $23–$27 per hour (DOE)
Spanish speaking preferred

About the Position

South Side Auto Body is a locally owned collision repair and restoration shop known for high-quality work and excellent customer service. We’re looking for a Front Office Administrator to join our team and help keep our busy shop organized and running smoothly. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced, customer-focused environment.

Key Responsibilities

• Greet customers and provide professional, friendly service
• Answer phones, respond to emails, and manage voicemail
• Schedule estimates, repairs, and customer appointments
• Communicate with insurance companies and update customers on repair status
• Prepare and maintain organized customer files (estimates, photos, notes, approvals)
• Receive and label incoming parts, track deliveries, and handle parts returns
• Process customer and insurance payments accurately
• Keep reception area clean, stocked, and professional
• Assist management with general office tasks and daily shop coordination

Preferred Skills & Attributes

• Excellent communication and customer service skills
• Strong organizational skills and attention to detail
• Comfortable with computers, email, and office systems
• Reliable, punctual, and able to multitask effectively
• Positive attitude and team-player mentality
• Bilingual (English / Spanish) strongly preferred

Benefits

• Health insurance (employer pays 50% of premium)
• Retirement plan with company matching contributions
• Paid holidays
• Paid vacation time
• Steady full-time schedule (Monday–Friday, no weekends)
• Locally owned, community-focused business with long-term stability

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• Health insurance
• Retirement plan

Work Location: In person

Salary : $23 - $27