What are the responsibilities and job description for the Office Manager position at South Shore Family Practice?
South Shore Family Practice is seeking an organized, trustworthy, and proactive Medical Office
Manager to oversee our independent 5-physician family medicine practice. Working
independently, you will keep daily business functions running smoothly and accurately. In this
role, you will partner with practice owners on organizational strategy, optimize workflows, and
lead a professional, accountable office environment.
Key Responsibilities:
- Operational Leadership: Manage daily front office operations, coordinate
reception/nursing schedules, and optimize patient scheduling workflows.
- Team Management: Supervise administrative staff—including hiring, onboarding,
training, and performance evaluations—while fostering a positive team culture.
- Financial & Billing Administration: Prepare financial reports, assist with budgeting, and
support accounts receivable by tracking payments, monitoring aging balances, and
resolving denied claims.
- Payroll & HR Support: Oversee payroll preparation, review timecards, track PTO,
maintain employee records, and coordinate onboarding/offboarding compliance.
- Compliance & Data Integrity: Maintain strict compliance with local, state, and federal
regulations, including HIPAA and OSHA standards, while safeguarding digital and
physical records.
- Vendor & Supply Coordination: Act as the primary liaison for vendors, monitor service
agreements, manage facility repair requests, and maintain office supply inventory.
- Process Improvement: Develop standard operating procedures (SOPs), identify
workflow inefficiencies, and implement practical solutions to improve practice
accountability.
Qualifications:
- Experience: 2 years of operational management experience
- Education: Bachelor’s degree in Business Management, Healthcare Administration, or a
related field is preferred.
-Technical Skills: Strong computer proficiency (basic EMR knowledge is a strong plus, but
not required). Accounting/ bookkeeping background (QuickBooks or similar).
- Core Competencies: Exceptional communication skills, sharp organizational abilities,
and meticulous attention to detail.
About Our Practice:
South Shore Family Practice provides comprehensive primary care for patients across all ages
and stages of life. We are a well-established local practice committed to delivering high-quality
medical care in a welcoming environment. If you are looking for a long-term career opportunity
in a practice that values teamwork, professionalism, community, and patient relationships, we encourage you to apply.