What are the responsibilities and job description for the HEAP Reception/File & Mail Clerk position at South Shore Community Action Council, Inc.?
71 Obery Street, Plymouth MA
Join a team with a mission to help local families stay warm this winter!
South Shore Community Action Council (SSCAC) is a private nonprofit organization providing essential programs and services throughout the South Shore, Cape & Islands, and Wareham.
We are looking for a friendly, organized, and dependable Reception / File & Mail Clerk to join our Home Energy Assistance Program (HEAP) team at our Plymouth office.
HEAP is a federally funded program that helps eligible low- and moderate-income households with their winter home heating and utility costs. Your work will directly support a program that makes a meaningful difference for individuals and families in our community.
Full-Time Seasonal | Plymouth, MA | $21.18/hour
POSITION BENEFITS & HIGHLIGHTS
This is an excellent opportunity for someone who enjoys helping people, staying organized, working with a team, and supporting programs that have a meaningful impact on local families.
KEY RESPONSIBILITIES & CORE DUTIES
**Your responsibilities will include:**
- Welcome and assist clients in a professional and compassionate manner
- Answer and direct telephone calls
- Handle confidential information
- Sort, date-stamp, file, and distribute incoming mail
- Maintain organized paper and electronic files
- Scan and upload documents
- Perform copying, faxing, and other general office duties
- Assist with day-to-day administrative needs of the HEAP program
- Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality
JOB QUALIFICATIONS & REQUIREMENTS
**Your responsibilities will include:**
- Welcome and assist clients in a professional and compassionate manner
- Answer and direct telephone calls
- Handle confidential information
- Sort, date-stamp, file, and distribute incoming mail
- Maintain organized paper and electronic files
- Scan and upload documents
- Perform copying, faxing, and other general office duties
- Assist with day-to-day administrative needs of the HEAP program
- Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality
PRE-EMPLOYMENT CONDITIONS
**Your responsibilities will include:**
- Welcome and assist clients in a professional and compassionate manner
- Answer and direct telephone calls
- Handle confidential information
- Sort, date-stamp, file, and distribute incoming mail
- Maintain organized paper and electronic files
- Scan and upload documents
- Perform copying, faxing, and other general office duties
- Assist with day-to-day administrative needs of the HEAP program
- Work efficiently in a fast-paced environment while maintaining accuracy and confidentiality
Date Posted: September 17, 2026
Application Deadline: September 28, 2026 (or until filled)
Please submit a cover letter, resume, and job application online. In-house candidates must apply with a minimum of a cover letter & resume.
USPS Mail Directly To:
SSCAC, Inc.
Human Resources
71 Obery Street
Plymouth MA 02360
Salary : $21