What are the responsibilities and job description for the Community Manager position at South Oxford Management?
Who We Are South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team brings extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.How You Will ContributeThe Community Manager is the powerhouse that drives the community. They manage and coordinate people, activities, and available resources to provide a seamless community to residents, future residents, visitors, and team members. The Community Manager is responsible for all aspects of the community's operation and performance.Things You Will DoLeadershipHire, train, and supervise all team members through a positive mentoring approachEmpower team members by setting high goals to challenge your team, while also holding yourself accountable for their successAssist in the hiring process by vetting candidates to select viable candidatesProvide comprehensive feedback to all team members, document and facilitate disciplinary procedures as necessaryWork closely with Maintenance Supervisor to monitor and schedule make-readies and other maintenance activities like capital projects progress, and preventive maintenance programsOversee day-to-day business operations of the communityDrive occupancy and NOI through strategic marketing and leasingManage resident relations, conflict resolution, and retention effortsLead a high-performing team to achieve occupancy, rent growth, and customer service goalsInterface with leadership on occupancy data and service KPIsPrepare operating budgets and maintain vendor relationshipsFinancialsPrepare and execute community budgetPrepare weekly and monthly reportsEnsure that rent is collected and posted in a timely manner and bank deposits are made immediatelyMaintain open communication with vendors and contractors concerning work scheduling, billing, vendor relations and certificates of insuranceSubmit invoices for payment promptlySuggest rental rate recommendations to Regional ManagerHave a strong working knowledge of the market and compsReport liability and community incidents to the required distribution groupMeet financial targets by setting rents, collecting revenue, and controlling expenses.Ensure compliance with Fair Housing, OSHA, and company policies.LeasingOversee the screening process and vetting of applicants for credit worthinessAssume responsibility for office and model apartments opening on schedule and in excellent conditionProvide outstanding customer service to residents and future residentsTake pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team membersMaintain an organized environment even during busy timesCustomer ServiceBuild relationships with residents through courteous and timely response to needs and concernsThink safety first and ensure that unsafe conditions are corrected promptlyVisually inspect/prepare entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness.Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanlinessPerform additional duties as assigned by district or regional managerThings You NeedHigh School diploma or equivalent; bachelor’s degree preferredThree or more years of experience in property management with at least one year as a Community ManagerWilling to work flexible schedule including weekends and holidaysA sharp, professional appearanceMust be able to walk the property which includes climbing stairsMust be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry suppliesStand for extended periods of timeMay be required to lift to 25 pounds without assistanceSkills:Dynamic team leadership and communication abilitiesWorking Knowledge of Fair Housing LawsWorking knowledge of Affordable Housing programsProficiency in Microsoft Office (Word, Excel, and Outlook)Able to multitask and meet deadlines in a timely mannerKnowledge of Yardi or other industry software preferredWhat We Will Provide YouSouth Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including:Medical/RxDentalVisionEmployer Paid Life/AD&DVoluntary Life/AD&DShort Term DisabilityLong Term DisabilityEmployee Assistance ProgramAccident PlanHospital Indemnity PlanCritical Illness PlanLegal/ID Theft ProtectionPet Insurance401(k) Retirement w/ Match Immediate VestingPaid Holidays and Time Off (3 weeks)Rent Discount (30%)Tuition Reimbursement($2,000/year)Paid Parental Leave (4 weeks)Employee Referral BonusEmployee Rewards and RecognitionYou’re exceptional. Let us make you feel it. Join our team.South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE/M/F/D/V/SO. South Oxford uses E-Verify, a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, where permitted by state law.South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and/or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.
Salary : $2,000