What are the responsibilities and job description for the Maintenance Technician, FES position at South Middlesex Opportunity Council?
Summary: The Maintenance Technician is responsible for the completion of maintenance service requests for scattered sites properties within Framingham, Milford, Ashland, Marlborough, Worcester, MA. In addition, the person is responsible for supporting all other maintenance related priorities. Other maintenance tasks may include the primary fields of basic carpentry, painting, electricity, plumbing, etc.
Why Work for SMOC?
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
- Complete assigned work orders which may include maintenance, repairs, cleaning, or other tasks as assigned.
- Completion of turnovers of units as clients move out which includes general repairs, cleaning, and general safety compliance to ensure units are ready to occupy new families within a reasonable amount of time.
- Ensure proper communication between the Family Emergency services team and supervisors.
- Respond to safety issues as a priority such as heating, electrical, or plumbing problems to assess and report to supervisor for follow up with landlord.
- Conduct routine inspections of premises and equipment.
- Handle basic repairs and maintenance.
- Diagnose mechanical issues and correct them.
- Involved in ensuring that the Department of Housing and Community Development (DHCD) and Board of Health state and city inspections are at an acceptable standard.
- Post inspection: Make all necessary repairs, report issues, ensure that all repairs are communicated to supervisor to inform Department of Public Health/Board of Health of any status change.
- Perform preventative maintenance.
- Communicate supply needs to supervisor, sign out supplies, and tools.
- Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
- Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee, and agency information in accordance with federal and state laws and funder requirements. Ensure compliance with program/department, agency as well as, policies and procedures of SMOC.
- Other duties as assigned which may include operating hand power tools, communication with program staff and supervisor about concerning/on-going issues among others.
Knowledge and Skill Requirements:
- High School Diploma Required.
- Minimum of 3-5 years' experience in maintenance.
- Valid Driver’s license, reliable transportation.
- Demonstrate use of basic hand tools and power tools.
- Flexibility in schedule.
- Must be able to work independently.
Organizational Relationship:
- Directly reports to Co-Directors of Family Shelters.
- Indirectly Reports to Family Shelter Program Managers and maintenance liaison.
- Direct reports of this position are None.
Physical Requirement:
- Must be able to lift 25 pounds.
- Must be able to carry and lift items over prolonged periods of time.
- Must be able to ascend and descend stairs.
- Must be able to operate basic power tools.
- Must be able to ascend and descend ladders.
Working Conditions: As part of the responsibilities of this position, the Maintenance Technician will have direct or indirect contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check and a successful DMV check is required. This position has on call hours including during inclement weather.
Monday through Friday: 8:00AM - 4:30PM. Includes a 30-minute unpaid lunch break.
40 Hours per week.
Salary : $19 - $20