Campus Manager

Company Description

South Louisiana Community College (SoLACC) is a leading comprehensive community college serving approximately 12,000 students annually across nine campuses, including locations in Abbeville, Crowley, Franklin, Lafayette, Morgan City, New Iberia, Opelousas, St. Martinville, and Ville Platte. SoLACC offers a variety of academic programs, enabling students to earn associate degrees, technical diplomas, certificates, and industry-recognized certifications. The college has been recognized as the "Best Community College in Louisiana" for 2023 and 2024 by Intelligent.com and also earned a spot on the 2023 BestColleges.com list. These accolades underscore SoLACC's commitment to excellence in education and career development.

Role Description

The Campus Manager is responsible for managing the daily operations of a campus, ensuring a safe, efficient, and student-centered environment. Under the direction of the Regional Director, this role supports all non-instructional functions of the campus, including logistics, risk management, student engagement, and facilities oversight. As the senior on-site administrator, the Campus Manager leads the campus during emergencies, coordinates operational procedures, and ensures readiness and responsiveness to incidents and emergencies.

Duties and Responsibilities

Work Habits: 30%

• Ensures that the physical condition of campus facilities and grounds always meets SOLACC standards.

• Provide individualized guidance to students with access to academic, admissions, financial, and personal support services, and advise students on potential course work, program availability, or career pathways for both credit and non-credit programs, appropriately documenting those interactions in the systems required.

• Assist students in navigating college systems, such as transfer counseling, course registration, financial aid, and advising processes.

• Monitors student progress, identifying barriers, and advising students of resources available to promote academic and student success.

• Maintain awareness of important academic and financial deadlines, program start dates, and documentation required for those programs, proactively reminding and informing students of those dates.

• Assist students with understanding the policies and procedures for satisfactory academic progress and degree/certificate completion.

• Document student interactions, referrals, and follow-ups through student support systems or case management software (CRM).

• Apply a culturally accepting and inclusive perspective to all student interactions.

• Uphold confidentiality and compliance with FERPA and institutional policies.

• Receive, inspect, and document incoming deliveries, ensuring adherence to SoLAcc Asset Management and Receiving procedures.

• Perform proper record-keeping for facilities usage, fleet management, and audit compliance to support loss prevention efforts.

• Monitor inventory levels and order supplies in alignment with campus needs and budget controls.

• Promote a culture of faculty and staff compliance with SoLAcc policies, local regulations, and safety standards at that location.

• Perform other related duties as assigned.

Behavioral Standards: 10%

• Be familiar with and observe the college’s rules, regulations, and standards of practice.

• Work independently and fulfill all key responsibilities with minimal direction.

• Maintain a clean and safe workplace. Follows safety procedures and uses proper lifting techniques to ensure personal health and safety.

• Predictable and reliable attendance is required to provide consistency and continuity of business services.

Institutional Support: 25%

• Ensure that all campus operations support a safe, welcoming, and inclusive environment for students.

• Assists the Office of Enrollment Services with organizing on-campus student workshops, resource fairs, and informational sessions, such as Student Success Live, focused on academic success and personal development.

• Support the Office of Enrollment Services with outreach efforts by preparing materials for orientation, events, or workshops.

• Works with the Office of Student Engagement in developing, planning, and executing on-campus events and extracurricular activities

• Serve as a knowledgeable campus connector, referring students to the Office of Student Engagement for resources such as counseling, disability support, tutoring, and career services.

• Identify and communicate barriers to providing services and help develop strategies to improve student experiences.

• Serve as liaison to vendors, contractors, and other SoLAcc departments.

• Build positive relationships with community members and external agencies to support the college’s mission.

Team Relations: 10%

• Participate in leadership meetings and provide insight into campus operations, risk management, and student support efforts.

• Assist the Regional Director with campus operational planning, reporting, and process improvement.

Leadership: 25%

• Serve as a visible leader on campus, building relationships with students and responding to needs and concerns.

• Oversee daily non-instructional operations to ensure a smooth and efficient campus environment.

• Supervises and ensures the proper training of all assigned front office staff at the designated location.

• Manage facilities, equipment, and technology to support campus functioning and student learning.

• Identify, assess, and mitigate operational risks related to safety, facilities, and logistics.

• Act as lead administrator during any campus incident or emergency, responding to and resolving those incidents effectively and reporting those events to the appropriate offices or departments.

• Lead planning and execution of emergency drills, taking an active role in training campus staff in those procedures.

• Coordinate security protocols and ensure the proper monitoring of building access and surveillance systems.

• Responsible for participating in budget development and adhering to final budgets.

Qualifications

• Minimum of three (3) years of management experience in any area and at least one year of professional experience in an educational setting, which may include: Higher Education (Non-Profit or for-profit institutions) K-12 schools or district offices or educational service providers.