What are the responsibilities and job description for the Host position at South Kitchen & Spirits?
Title: Host
Reports to: Service Manager
Summary of Position:
Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes and keeps service running smoothly.
Duties & Responsibilities:
• Warmly and graciously greet all guests upon arrival.
• When possible, open the front door for guests entering or leaving the restaurant.
• When immediate seating is limited, record guest names and number of people in party.
• Provide guests with estimated waiting time.
• Accommodate special seating requests for guests whenever possible.
• Seat guest guests based on guest preferences and balancing of customer flow in service stations.
• Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness.
• Relay messages to servers and server assistants as needed.
• Thank guests as they leave and invite them to return.
• Be able to working in a standing position for long periods of time.
• Be able to communicate clearly and effectively with guests.
• Must have exceptional grooming habits.