Community Health Worker- Bilingual Spanish/English

About Us
The South Jersey AIDS Alliance is a caring, compassionate organization dedicated to the fight against HIV/AIDS, aiming to improve health outcomes and reduce barriers to care for individuals and families in our community. We provide client-centered services that promote dignity, equity, and well-being. We are seeking a Bilingual Community Health Worker to join our team!

About the Role
As a Bilingual Community Health Worker (CHW), you will help clients living with HIV stay connected to medical care and access the resources they need to thrive. You’ll build trusting relationships, provide education and adherence support, assist with appointment engagement, and help clients navigate healthcare and community resources. You’ll communicate with clients in both English and Spanish and provide support in the office, community, and clients’ homes. This role also includes front-desk coverage and support.

What You’ll Do

• Conduct outreach and case finding to engage or re-engage clients in HIV medical care.
• Build trusting relationships with clients through consistent, empathetic, and culturally responsive support.
• Provide individualized education, medication adherence support, and regular client check-ins.
• Assist clients with accessing medical, social, mental health, housing, transportation, and other supportive services.
• Accompany clients to medical, legal, social service, and other appointments as appropriate.
• Collaborate with case managers, clinical staff, and community partners to support continuity of care.
• Document client interactions, outreach efforts, and services accurately and in accordance with program requirements.
• Provide front-desk coverage and help create a welcoming, professional environment for clients and visitors.
• Participate in required trainings, meetings, and program activities.
• Maintain flexibility to work evenings, weekends, and varied schedules based on program needs

What We’re Looking For

• Fluency in both English and Spanish is required to effectively communicate with and support clients.
• High school diploma/GED required; associate’s or bachelor’s degree in human services or a related field a plus.
• 1–2 years of experience in human services or a related field strongly preferred.
• Strong organizational, problem-solving, and decision-making skills, with the ability to prioritize competing demands and meet deadlines.
• Passion for improving the health and quality of life of people living with HIV/AIDS
• Knowledge of cultural and lifestyle diversity issues; familiarity with HIV/AIDS and related health and social issues a plus.
• Working knowledge of local healthcare providers, social service agencies, and public entitlement programs preferred.
• Strong written and verbal communication skills with the ability to interact effectively with clients, colleagues, and community partners.
• Demonstrated ability to build effective, respectful, and supportive relationships.
• Ability to exercise sound judgment and maintain professionalism, integrity, and confidentiality.
• Proficiency in Microsoft Office (Word, Excel, Outlook) strongly preferred.
• Valid New Jersey Driver’s License and ability to met company driving requirements.

Why You’ll Love Working Here

• You’ll be part of a passionate team working to make a lasting difference in the lives of people affected by HIV/AIDS
• Collaborative, supportive team environment
• Competitive pay and benefits package, which includes

o Vacation, sick, and personal time

o A paid winter break for all employees

o Medical and dental benefits

o 401K with an employer match

Physical Demands & Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions unless such accommodation creates undue hardship.

• Work in a general office environment, including performing tasks on a computer; communicating verbally to exchange information, provide instructions, or convey ideas; reading and analyzing written materials; maintaining a stationary position at a workstation; exercising visual acuity to prepare and review information, operate a computer terminal, and utilize general office equipment.
• Occasional lifting or exerting force of up to 10 pounds
• Ability to sit or stand for prolonged periods as needed
• Walking/moving about work setting to accomplish tasks
• Perform duties in community and outdoor settings as required for street outreach activities, which may include extended periods of walking or standing, direct engagement with individuals in public spaces, and exposure to a variety of environmental and weather conditions.

The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Subject to climate-controlled office environments and requires flexibility to adapt to different environments as needed; employee may be substantially exposed to adverse environmental conditions while doing street outreach.
• Potential exposure to biohazard materials consistent with healthcare settings
• Must follow all agency infection control and safety procedures.
• Occasional travel will be required, including the operation of the Outreach Van (RV-style) for community-based outreach; regular travel required during the first 3-6 months for training.
• Employees are expected to participate in and assist with at least two South Jersey AIDS Alliance fundraising events each year, including the NJ AIDS Walk.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Application Question(s):

• Are you fluent in reading, writing, and speaking Spanish and English?

License/Certification:

• Driver's License (Required)

Work Location: In person

Salary : $20