What are the responsibilities and job description for the Dental Front Desk Receptionist position at South Hadley Dental Group?
Dental Front Desk Receptionist - 5 days/week
We're an established practice with the most incredible patients and a truly great staff. Our friendly dental practice, South Hadley Dental Group, is seeking an experienced Dental Front Desk Receptionist to join our support team as we continue to provide exceptional patient care.
We are proud of our commitment to supporting our wonderful patients.
If you have Dental Front Desk experience and are looking to join a team that strives to create an EPIC (Every Patient Interaction Counts) experience for its patients, we'd love to talk to you!
Schedule: Full-Time, 5 days/week
Responsibilities:
As a Dental Front Desk Receptionist, your role includes scheduling, collecting payments at the date of service, checking insurance eligibility, answering questions, and treatment planning.
As an extension of the Office Manager, you are a key participant in creating an all-inclusive, patient-focused collaborative culture within our practice.
- Strive to provide an EPIC (Every Patient Interaction Counts) patient experience
- Support patients with presenting treatment plans
- Educate the patient regarding insurance benefits and affordable payment options, including third-party patient financing
- Scheduling to patient clinical needs
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments.
- Follow-up as needed with the patient between visits for non-scheduled, canceled, or missed appointment
Qualifications:
- One year of prior Dental Office Front Desk experience
- Versed in dental terminology and procedures
- Maintains a positive, collaborative, and supportive disposition with team and patients
- Strives to provide patients with an EPIC experience where Every Patient Interaction Counts!
- Understands and complies with HIPAA and HITECH Act of 2009
- Prior DA experience a Plus!
APPLY TODAY! We look forward to speaking with you!!!!
5F-0012
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
Application Question(s):
- What is your expectation of pay?
Experience:
- Dental Front Office: 1 year (Required)
- Dental Terminology: 1 year (Required)
Ability to Commute:
- South Hadley, MA 01075 (Required)
Work Location: In person