EPIC MANAGER-ACCESS/REVENUE, ENTERPRISE APPLICATIONS

Description

WHAT IT'S LIKE AT SGMC HEALTH

Purpose . No matter your role or area that you work in, at SGMC Health we are collectively working towards goals that will make our community a better place.

Excellence . We strive to do the right thing the right way, are accountable in all we do, require competence of our people, and are compassionate in our service.

Team Spirit. We encourage team effort, support personal and professional development, acknowledge individual talents and skills, and support innovation and empowerment.

Award Winning Performance. We are committed to providing the best care possible and we are proud to be recognized locally, statewide, and nationally for the exceptional care that our staff provides.

WHY YOU WILL LOVE SGMC HEALTH

SGMC has great benefit options, depending on the role that you are going into– including healthcare, supplementary benefits, ways to save for the future, opportunities for career advancement, and opportunities to expand your skill set. Some of these great benefit options are listed below:

• Low Healthcare Insurance Premiums
• 401(k) with employer match
• Paid Time Off (PTO)
• Employee discounts
• Company paid life insurance
• Short-Term and Long-Term Disability
• Cancer Insurance
• Accident Insurance
• Pet Insurance
• Tuition Reimbursement
• On-the-job training and skills development
• Opportunities for growth and advancement
• Employee Assistance Program

JOB LOCATION : Main Campus

DEPARTMENT: EPIC

SCHEDULE: Full Time, ,

POSITION SUMMARY

The Epic Revenue and Access Team Manager will be responsible for the implementation of the Revenue and access Applications team’s scope of responsibility within the Epic Electronic Health Record system. This includes system development, upgrades and updates, system design and usability, integration points, patient experience, ensuring regulatory compliance. Epic Clinical Team Manager will also be responsible for the Gold Star and Honor Roll status from Epic, ensuring goals are being met across the Revenue and Access applications teams. Working with operational areas, managers will be developing the budget for implementation of Epic software and third-party integration software, ensuring we have accurate quotes and build into our budget approval process. Revenue and Access Managers will run projects, with PMO oversight, to include downtimes, new implementations for clinic and software, upgrades and others as assigned. Managers are responsible for escalation that comes from the teams and operations areas, and to develop plans to prioritize and ensure operational needs are met. Managers will follow up on critical and high priority Sherlocks to ensure engagement from SGMC Health and Epic and a timely resolution is reached. Interviewing, hiring, disciplinary, evaluation and employee development will also be a part of the manager’s responsibility.

KNOWLEDGE, SKILLS & ABILITIES

• Bachelor’s or advanced degree in a Business Information Systems, Computer Science, or Healthcare related field, or equivalent related experience note below.
• Epic Certification.
• 5 years of relevant experience required with information technology and Electronic Health Record build with no degree.
• 3 years of relevant experience required with information technology and Electronic Health Record build with associate degree.
• 2 years of relevant experience required with information technology and Electronic Health Record build with a bachelor’s degree.
• One of the follow certifications: CAHIMS, CPHIMS or PMP secured within six months of employment if not currently held.
• Ability to manage multiple complex simultaneous projects, operational enhancements, break-fix, and maintenance requests.
• Excellent communication skills - specifically how to distill issues, manage client expectations, act as a trusted advisor and communicate in a timely manner under pressure.
• Excellent knowledge of technology and related environments, including cloud, databases, applications, platforms, services, etc.

WORKING CONDITIONS - ADA INFORMATION

Business setting, indoors with possibility for irregular hours and/or call back, moderate to heavy stress on a continued basis. Duties require considerable sitting, standing, stooping, bending, and lifting (in excess of 50 pounds). Extreme mental effort required with ability to assess and make decisions in abbreviated time frames. Ability to manage in a confined high stress environment. Interpersonal relationships with patient and families, physicians, hospital and potential employees, community agencies.

SEE WHAT ALL OF THE HYPE IS ABOUT

https://www.youtube.com/watch?v=_DeqKw8xk54