What are the responsibilities and job description for the Bi-lingual Medical Front Desk position at South Florida Dermatology Group?
Job Description:
We are looking for an energetic, multi-tasking individual to join our busy dermatology office in the West Kendall Area. Must have a minimum of 3 years experience in a medical setting. The front desk serves patients by greeting and helping them; scheduling appointments; maintaining records and accounts.
Duties:
* Bilingual (English and Spanish a must)
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Keeps patient appointments on schedule by notifying provider of patient's arrival through our EMR
* Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information. Collecting co-pays and deductibles.
* Verifying Insurances
* Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
* Clerical Duties and basic medical terminology knowledge
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed
* Must wear uniform
Skills/Qualifications:
Multi-tasking, Professional Appearance, Flexibility, Telephone Skills, Customer Service, Communicate Clearly, Time Management, Organization, Attention to Detail, Scheduling, Word/Excel, Professionalism, Quality Focus
Qualifications:
- Medical Front Desk: Minimum 2 years experience (Required)
- Education: High school or equivalent (Required)
Location: Miami, FL (Preferred)
Language: English and Spanish a must
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid sick time
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $18 - $22