Concierge

Job Summary:

The Concierge is a key member of the South Denver Cardiology Heart Center Facilities team. This individual serves as the first point of contact for patients, visitors, and vendors, delivering exceptional customer service while supporting daily facility operations. The Concierge helps create a welcoming, organized, and efficient environment and supports patient navigation, administrative tasks, and onsite services.

Duties/Responsibilities:

• Greet patients, visitors, and vendors in a professional and friendly manner
• Direct patients to physician appointments, testing locations, and other departments
• Provide wayfinding assistance throughout the building
• Assist patients with transportation needs, including coordinating rides or wheelchair assistance
• Brew and serve coffee drinks as assigned.
• Support retail hospitality services as assigned
• Receive, sign for, and distribute packages and mail throughout the building
• Assist with maintaining cleanliness and organization of public areas (light housekeeping such as spills and trash pickup)
• Help coordinate catering setup and cleanup for meetings and events
• Support conference room readiness, including basic Audio/Visual setup and troubleshooting
• Issue and manage visitor badges for guests and vendors
• Assist with patient registration for classes in practice management systems
• Coordinate with internal teams for medical records requests
• Submit maintenance requests and report facility issues
• Assist with building safety procedures, including fire drills and emergency response support
• Support special events, marketing activities, and on-site initiatives
• Cross-train to provide coverage across concierge stations and services, including coffee cart
• Secure designated areas of the building when required
• Perform other duties as assigned

Required Skills/Abilities:

• Outgoing, friendly personality.
• Ability to work independently or with others as needed.
• Excellent customer service skills.
• Excellent interpersonal and communication skills.
• Professional and friendly
• Initiative and adaptability.

Education/Experience:

• High School diploma, GED or equivalent.
• Computer proficiency in MS O365 tools (Outlook, Word, Excel)

Physical Requirements:

• Ability to assist with adult patients in emergencies as needed
• Ability to assist patients out of vehicles and into wheelchair
• Lifting requirements do not exceed 25 pounds

Hours a Week: 40 hours a week

Compensation: $18-$21 per hour depending on experience and education

• This job description is not intended to be an exhaustive list of all duties. Employees may perform other related duties as

Apply Here: Jobs@southdenver.com

Team Member Benefits

South Denver Cardiology team members enjoy a wide variety of company benefits:

• Health Insurance: Medical, Dental, Vision, Life, Long-Term Disability, AFLAC
• Flexible Spending Accounts (FSA)
• 401(k)
• PLT (Personal Leave Time)
• Use of Gym/Yoga Studio/and any class offered at South Denver Heart Center
• Tuition Reimbursement after 1 year of service.