What are the responsibilities and job description for the Events and Hospitality Coordinator position at South Dakota State University Alumni & Foundation?
Position Summary
The Events and Hospitality Coordinator will provide hands-on support for alumni, donors, and events by assisting with day-to-day office operations. This position will work in a dynamic, event-driven environment while gaining experience in event planning, guest services, and nonprofit operations.
Essential Duties and Responsibilities
Event Support
Current South Dakota State University Students are encouraged to apply. Previous experience working in events, guest experience, administration, customer service, and/or hospitality is preferred but not required.
Additional Qualifications
Qualified individuals will possess the following:
Requires sitting, standing, bending, reaching, and some lifting. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office and/or clerical equipment. Requires normal range of hearing and vision.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The SDSU Alumni & Foundation is an Equal Opportunity Employer.
The Events and Hospitality Coordinator will provide hands-on support for alumni, donors, and events by assisting with day-to-day office operations. This position will work in a dynamic, event-driven environment while gaining experience in event planning, guest services, and nonprofit operations.
Essential Duties and Responsibilities
Event Support
- Assist with the planning, coordination, and execution of internal and external events, including alumni, donor, and university-related events.
- Support event logistics such as setup and teardown, registration check-in, guest services, RSVP tracking, managing attendee lists, and providing event-related information to guests.
- Provide support for events that may require evening and weekend availability.
- Execute tasks requiring strong organizational and time-management skills.
- Provide administrative and front desk support as needed, including greeting guests and answering and transferring phone calls.
- Assist as needed with the opening and/or closing procedures of the building to ensure the office is secure.
- Maintain clean, organized, and professional office, event space, and public-facing areas.
- Serve as a user of the database and support regular database maintenance processes.
- Collaborate with colleagues to ensure clear communication, coordination, and successful event execution.
- Uphold and promote the mission, vision, values, and goals of the SDSU Alumni & Foundation.
- Other duties may be assigned to meet the organization’s needs.
Current South Dakota State University Students are encouraged to apply. Previous experience working in events, guest experience, administration, customer service, and/or hospitality is preferred but not required.
Additional Qualifications
Qualified individuals will possess the following:
- Ability to think critically and solve problems, sometimes independently.
- Excellent listening skills.
- Reasonable knowledge and familiarity with the university.
- A high level of interpersonal skills, both in person and by phone, to handle sensitive and confidential situations with varied internal and external constituencies.
- Customer service skills requiring clear communication in person, on the phone, and in writing are essential.
- A high level of integrity, including ability to treat confidential information with discretion.
- Ability to be organized and resourceful to locate and compile information and accomplish projects with minimal supervision.
- Consistent attention to detail in composing and proofing materials, establishing priorities, and meeting deadlines.
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Ability to work independently as well as in a collaborative team environment with professional demeanor, self-reliance, and resourcefulness.
- Dependability and punctuality.
- High energy, positive attitude, and high degree of initiative.
- Proficient experience using the most recent versions of computer software applications including word processing, spreadsheets, database and presentation software (i.e. MSWord, Excel, Outlook, PowerPoint).
Requires sitting, standing, bending, reaching, and some lifting. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, calculators, the telephone, and other office and/or clerical equipment. Requires normal range of hearing and vision.
Employee Statement of Understanding
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Regular attendance is required in this job. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. The SDSU Alumni & Foundation is an Equal Opportunity Employer.