Tax Program Representative

Job ID: 35705
Agency: Department of Labor & Regulation - Reemployment Assistance - Collections/Fraud
Location: Aberdeen, SD
Salary: $22.98-$24.13/hr, depending on qualifications
Pay Grade: H
Closing Date: 05/06/2026

This Tax Program Representative position involves professional work in investigations and enforcement of the state Reemployment Assistance (formerly Unemployment Insurance) program in accordance with state law, rules, regulations, policies and procedures. It will include investigating work and earnings discrepancies and tips/leads. This will require communication with employers and individuals to obtain necessary information to complete the review for accuracy and fraud as well as the input and completion of the investigation summary. This position may also include collections processes to ensure recovery of overpayments. This would include contact with individuals to collect on overpayments as well as civil action processes as needed.

This is a full-time position with the Department of Labor & Regulation. For more information on the Department of Labor & Regulation, please visit https://dlr.sd.gov/ .

The Ideal Candidate Will Have:
High school education or equivalent. Some post high school is preferred but not required.

Knowledge of:

• business English and grammar, spelling, and punctuation;
• modern office equipment, practices, and procedures;
• computer software applications;
• department rules, procedures, and functions.

Skill to:

• proofread materials to correct errors in spelling, grammar and punctuation;
• apply critical thinking in dealing with complex situations.

Ability to:

• type accurately;
• gather, compare, and summarize data from a variety of sources;
• operate a variety of office equipment;
• communicate information clearly and concisely;
• read and comprehend materials;
• establish and maintain effective working relationships with other employees and the general public;
• proof and edit solutions to arithmetic problems involving addition, subtraction, multiplication, division and percentages;
• formulate logical and reasonable conclusions from available information.

This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.

Successful applicant(s) will be required to undergo a background investigation. An arrest/conviction record will not necessarily bar employment.

NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application. For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office. A certificate is not necessary to be considered.

The State of South Dakota does not sponsor work visas for new or existing employees. All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9. The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.

The State of South Dakota offers $0 premium employee health insurance option plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information here . This position is a member of Class A retirement under SDRS.

Must apply online: https://gen-stateofsouthdako-trn.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=3WT
You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources
Telephone: 605.773.3148 Email: careers@state.sd.us
http://bhr.sd.gov/workforus
"An Equal Opportunity Employer"

#LI-Onsite