Office Assistant - Front Desk

Brief Overview

The Office Assistant performs all reception desk responsibilities and serves as the backup to the Office Manager. The Office Assistant provides clerical support to all administrative departments and other related activities. SDSP maintains a family-oriented, collaborative team environment where each employee’s contribution and strong work ethic are valued. Employee appreciation is demonstrated through top pay, excellent benefits, profit sharing, company-sponsored events, career development opportunities, and a positive work environment.

Headquartered in Volga, South Dakota, SDSP is a leading processor of locally grown soybeans. We are committed to creating value-added soybean products that contribute to diverse industries, including renewable fuels, food, and animal feed. Our mission is to support local farmers and promote sustainability.

Primary Responsibilities

• Answer and operate a multi-line phone system, taking messages, forwarding customers to appropriate departments, and resolving issues through active listening and follow-through
• Cover front desk duties throughout the day and serve as backup for the Office Manager
• Maintain the highest standard of service through a professional attitude, ensuring strong business relationships.
• Perform general clerical duties in support of multiple departments daily as assigned.
• Utilize Microsoft products and other software, including Agris, to create and modify documents and maintain databases and spreadsheets.
• May be required to schedule, coordinate, and set up conferences, meetings, or events.
• Remain flexible to allow for switching between projects and quickly responding to competing priorities
• Work with the accounting department on various projects, including monthly reconciliation of accounts.
• Organizing and tidying common areas to include conference rooms, kitchenette, entry, and reception area.
• Take on increasing responsibilities as individual skills and business needs arise.
• Comply with SDSP’s Safe Quality Food (SQF) food safety program and polices.
• Perform duties outside normal responsibilities as needed to support the team and overall organizational goals.

Basic Qualifications

• High school diploma or equivalent
• Demonstrate high-quality customer service and business etiquette.
• Strong computer literacy with the ability and desire to learn new software applications
• Exhibit professional demeanor verbally and in written communication
• Possess a high degree of accuracy, demonstrating organizational skills and attention to detail.
• Ability to sit, stand, walk, bend, squat, climb, and kneel throughout the day.

Work Environment

• This position is primarily indoors in an office environment but may require walking to other buildings, driving for errands, and occasional travel for meetings and presentations. (Must have a valid driver's license)
• Daily dress code is business casual (jeans and a nice top - more details available)
• Hours are 7:45 am to 5 pm Monday through Friday with a one-hour lunch break.
• Evening or weekend work will be required for limited special events, and some overtime may be required.