What are the responsibilities and job description for the Clinical Operations Administrator position at SOUTH COLLEGE?
Description
Benefits
- Front Loaded PTO
- Tuition Assistance
- Medical, Dental, Vision
- 401(k) – with Employer Contribution
South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture.
20,000 Students
10 Campuses
Competency Based Education
Online
The Clinical Operations Administrator is a full-time position that, under the guidance of program leadership, monitors and performs the day-to-day administrative functions and clinical compliance readiness of the academic program. This role ensures, with direct supervision, that students and clinical instructors meet all regulatory, institutional, and site-specific requirements while supporting strong partnerships with clinical education sites. The Clinical Operations Administrator also coordinates the collection, maintenance, and reporting of clinical records, ensuring accuracy and confidentiality across all programmatic databases.
PRIMARY RESPONSIBILITIES
Compliance and Readiness Oversight
- Under the direction of the supervisor, initiate and maintain compliance for students and clinical instructors to ensure readiness for clinical placements.
- Follow established protocols, manage and verify onboarding documentation, including BLS certification, immunizations, health insurance, and background/drug screenings.
- Design and deliver clinical compliance presentations during orientations and information sessions.
- Provide technical support and training to students and faculty on compliance systems and processes.
Database and System Management
- Under the guidance of the Director of Clinical Education, create and maintain electronic education records and databases regarding clinical sites, clinical personnel, and faculty information.
- Track and report compliance data using designated clinical and academic systems (e.g., Exxat, CORE, Typhon, or Medhub).
- Ensure the status of negotiated affiliation agreements is current and properly documented.
Communication and Liaison Duties
- Serve as the primary administrative contact for clinical sites, students, and instructors regarding site requirements and documentation.
- Facilitate professional relationships with clinical agency staff to support and facilitate placement opportunities as directed by clinical education leadership.
- Disseminate required documentation to clinical agencies in a timely and accurate manner.
Administrative and Clerical Support
- Plan and produce written materials as assigned, including clinical education contracts, handbooks, schedules, and professional correspondence.
- Coordinate meeting logistics, including preparing agendas and recording/producing minutes for clinical and faculty committees.
- Perform general clerical functions such as electronic filing, photocopying, and mail distribution to support the clinical team.
Process Improvement and Quality Assurance
- Participate in process improvement initiatives to enhance the efficiency and effectiveness of clinical education operations.
- Continuously evaluate compliance status and communicate updates to all relevant stakeholders.
- Support adherence to institutional policies and regulatory standards as defined in program handbooks and SOP manuals.
- Adhere to South Colleges Commitment to Behavior Standards.
- Adhere to all policies and guidelines established by the institution, school, department, affiliated partners, policies as described in the employee/faculty handbook, and any other directives or memoranda.
- Participate in process improvement and demonstrate adaptability to drive efficiency to improve clinical education.
Complex Cognitive activities
- Advanced verbal and written communication often in stressful situations involving students or co-workers.
- Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace.
- Complete other duties as assigned.
Requirements
Education:
- Bachelor’s Degree and/or minimum of 5 years of administrative, managerial, or human resources experience.
Experience:
- Administrative, managerial, or human resources experience preferred