What are the responsibilities and job description for the American Restaurant Team Member position at South City Kitchen Midtown?
Job Summary
South City Kitchen Midtown is seeking a friendly, dependable, and team-oriented American Restaurant Team Member to support daily restaurant operations. This role involves assisting guests, supporting food and beverage service, maintaining clean and organized service areas, and working closely with team members to provide a welcoming dining experience.
Responsibilities
- Greet guests warmly and provide friendly, professional service.
- Assist with taking customer orders and ensuring order details are accurate.
- Support food and beverage preparation and service according to established procedures.
- Deliver food and beverages promptly and accurately.
- Assist guests with menu questions and general requests.
- Maintain clean and organized dining areas, counters, service stations, and workspaces.
- Clear, clean, and reset tables as needed.
- Restock food, beverage, dining, and service supplies throughout each shift.
- Follow food handling, sanitation, and workplace safety procedures.
- Assist servers, kitchen staff, hosts, and other team members during busy service periods.
- Prepare service areas and supplies before and during each shift.
- Assist with point-of-sale and customer payment procedures as assigned.
- Respond to guest questions and concerns politely and professionally.
- Support opening, closing, and general restaurant maintenance duties.
- Communicate customer needs and operational issues to supervisors.
- Perform other restaurant service and team-support duties as assigned.
Qualifications
- Previous restaurant, hospitality, food service, retail, or customer service experience is preferred but not required.
- Friendly, reliable, and guest-focused attitude.
- Strong communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Comfortable working in a fast-paced restaurant environment.
- Good attention to detail and order accuracy.
- Willingness to learn restaurant procedures and service standards.
- Ability to maintain cleanliness and follow food safety practices.
- Reliable attendance and punctuality.
- Positive and professional approach to guest service.
Benefits
- Full-Time / Part-Time opportunities.
- Competitive compensation.
- On-the-job training and hands-on restaurant experience.
- Supportive and team-oriented work environment.
- Opportunities to develop hospitality and customer service skills.
- Opportunities for professional growth and advancement.
- Practical experience in restaurant operations.
About South City Kitchen Midtown
South City Kitchen Midtown provides a welcoming restaurant environment focused on food, beverage service, hospitality, and attentive guest care. The team works together to maintain quality service, cleanliness, efficient operations, and a positive dining experience for every guest.
Pay: $16.00 - $20.00 per hour
Expected hours: 42.0 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
- Relocation assistance
- Vision insurance
Work Location: In person
Salary : $16 - $20