What are the responsibilities and job description for the Housing Stability Income Supplement (HSIS) Coordinator position at South Central Community Action Program?
POSITION SUMMARY Growing Opportunities provides basic family development services for clients in the agency's service area. Under the supervision of the Growing Opportunities Program Manager, the HSIS Coordinator is responsible for recruitment, intakes, and implementation of the HSIS Program. The HSIS Coordinator focuses on creating a positive partnership with the Heading Home program, problem-solving, and resource navigation to divert households away from entering emergency shelter systems. The HSIS Coordinator will treat all individuals with dignity and respect, make necessary referrals for clients, and exemplify the South Central Community Action Program, Inc. (SCCAP) commitment to empowering people to reach their potential. ESSENTIAL DUTIES & RESPONSIBILITIES These should not be construed as a complete list of responsibilities, duties, and skills required of personnel. Develop and implement the day-to-day activities of the HSIS program. Schedule and conduct program enrollment. Provide goal-oriented case management services. Advocate on behalf of clients to ensure access to available housing and prevention resources. Helps identify community-wide needs, initiate potential collaborations/partnerships, and develop programs for individuals and families that enhance self-sufficiency. Maintain current knowledge of services available throughout the community including human service agencies, legal support, financial assistance, and other essential services. Participate in regular meetings with Heading Home case managers. Engage in communications with other diversion case managers to share strategies and resources, attend trainings, and take part in collaborative activities that support the successful provision of services to clients. Provides referrals to families to other SCCAP programs and appropriate local, state and federal agencies. Collaborate and conduct community events to promote and build relationships with other community organizations. Assesses immediate and ongoing needs of participants and volunteers by creating and implementing surveys and analyzing data. Complies, prepares, and submits various reports, statistical information, and financial data on a timely basis. Reads and follows state and/or federal regulations, policies and procedures; attends local and state training and information meetings as required.
Education & Experience
Ability to use departmental equipment, tools, and materials.
Ability to exert physical effort in light to moderate work involving lifting (up to 40 pounds), carrying, pushing, and pulling; ability to stoop, kneel, crouch, and crawl; ability to climb and balance, tasks require perception and discrimination. Requires normal range of hearing and vision.
Must be able to handle diverse work problems on a daily basis. Requires ability to set priorities and work schedule yet adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful. A consistent pleasant attitude is necessary with personal maturity as an important attribute. Must relate and interact with people at all levels of the company and in a culturally diverse environment.
Education & Experience
- Bachelor's degree in social work, psychology, or a related field preferred; or 3-5 years of experience working with vulnerable populations, or individuals with lived experience of homelessness is strongly encouraged.
- Skilled in the use of Microsoft Office and data entry systems such as HMIS.
- Skilled in crisis management and de-escalation.
- Ability to obtain/maintain required certifications.
- Ability to effectively communicate information in speaking and writing to clients.
- Self-motivated, dependable, reliable, extremely attentive to detail, well-organized, work well under stress.
- Able to meet deadlines and prioritize tasks with minimal supervision both alone and as a team.
- Possess understanding of individual's socioeconomic status and lifestyle with respect for individual differences.
- Must possess a valid driver's license and have access to a personal vehicle with required liability insurance for use in business related travel.
- Ability to pass a background check, including National Sex Offender Registry, criminal history, and driving record review.
- Must ensure efficient operations and present a professional image in conduct, attitude, and attire.
- Must be philosophically compatible with the mission of SCCAP.
- Must maintain the integrity of confidential employment, client and business information.
- Must be able to obtain CPR and First Aid Certification (SCCAP will provide the training).
- Ability to travel locally, regionally and nationally to attend to daily work demands, meetings, workshops and conferences.
Ability to use departmental equipment, tools, and materials.
Ability to exert physical effort in light to moderate work involving lifting (up to 40 pounds), carrying, pushing, and pulling; ability to stoop, kneel, crouch, and crawl; ability to climb and balance, tasks require perception and discrimination. Requires normal range of hearing and vision.
Must be able to handle diverse work problems on a daily basis. Requires ability to set priorities and work schedule yet adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful. A consistent pleasant attitude is necessary with personal maturity as an important attribute. Must relate and interact with people at all levels of the company and in a culturally diverse environment.