What are the responsibilities and job description for the Front Desk Supervisor for Mental Health Clinic position at South Carolina Youth Advocate Program?
FRONT DESK SUPERVISOR FOR MENTAL HEALTH CLINIC
OUTPATIENT BEHAVIORAL CLINIC IN COLUMBIA, SC
South Carolina Youth Advocate Program (SCYAP) is a youth and family serving organization seeking a front desk supervisor (internal title: Lead Practice Associate) to provide administrative support for our growing Family Services Outpatient Mental Health Clinic in Columbia, SC. In addition to strong organizational, customer service, and people management skills, this candidate should have a passion for working with at-risk and vulnerable children and families. He or she will be responsible for elements of operations and administrative tasks that help facilitate the provision of mental and behavioral health services.
This position must understand the goals of SCYAP, and be eager to work both as a team and independently as a part of our overarching mission. Strong customer relations skills and supervisory experience are imperative to this role, with the ability to relate well to patients, clinicians, employees, and other professionals. In addition this candidate must have the ability to remain calm and exhibit tact in stressful and/or delicate situations, and must have the ability to handle confidential issues with discretion.
Position Requirements:
- Minimum of a High School Diploma or equivalent; Associate’s or Bachelor’s Degree preferred
- Minimum of two (2) years of experience in the area of healthcare or child welfare administration
- Able to effectively manage schedules of multiple providers while acting as liaison with various referral sources
- Strong organizational, customer service and people management skills
- Proficient in Microsoft Office, data management systems, and electronic medical records (EMR)
For immediate consideration, please email resume to:
South Carolina Youth Advocate Program
140 Stoneridge Drive, Suite 350, Columbia, SC 29210
Attn: Human Resources Department/ALR
Please indicate position in subject line. No phone calls please.
We are an Equal Opportunity Employer- M/F/D/V
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person