Patient Service Representative at Medical Associates of the Lowcountry

Medical Associates of the Lowcountry - Patient Services Representative Job Title: Patient Services Representative Job Environment: Medical office position responsible for front-office processes in the cardiology practice Location: Bluffton, SC Responsibilities: Schedule patient appointments and manage check-in/check-out processes Provide a welcoming experience and top-notch customer service Collect co-pays and process charges Perform charge entry and patient balance processing Distribute information to patients regarding office policies, procedures, and information about the practice Explain and enroll patients in the patient portal Education: Required: High school diploma/GED Preferred: Completion of or currently enrolled in a medical office assistant program Experience: Must have 2 years of experience working in an administrative or scheduling capacity in an office setting Must be skilled in MS Office Suite, including Excel Exposure to a medical records management system and/or scheduling software preferred Hilton Head Heart is an equal opportunity employer and conducts all human resource practices in compliance with federal, state, and local civil rights and employment legislation. Accordingly, Hilton Head Heart considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression, and provides them with an opportunity to progress in the organization consistent with their skills and interests.