Clinic Administrator

Job description

POSITION: CLINIC ADMINISTRATOR

Qualifications - Clinic Administrators will be required to possess:

• Strong leadership skills to manage a team of both clinical and clerical staff
• Good business and financial acumen
• Ability to think critically and find continuous ways to solve problems
• Positive attitude to recruit, retain and inspire their team
• (RN, Triage RN, Asthma/Special Needs/Lactation/Quality/other specialty, MA, NP, LPN, etc.)
• 2 years of direct patient care experience

The Clinic Administrator (CA) will be responsible for all day-to-day business operations, both clinical and clerical, at their assigned facility. This management role involves coordinating and supervising the delivery of patient care, staffing the clinic, improving quality, service, patient volume, operating expenses and meeting all regulatory and compliance standards. The Clinic Administrator reports to and works closely with the Director of Clinic Operations. The Clinic Administrator will collaborate with the physicians, clinical staff, clerical staff, and the CBO management team to foster a safe, efficient, and patient-centered care environment.

Key Responsibilities

• Patient Care: Provide direct patient care in addition to performing the role of the Clinic Administrator.
• Survey Preparedness: Ensure the clinic is always prepared for a state or federal inspection from OSHA, CLIA, SCDHEC, or Department of Waste Management.
• Clerical: The Clinic Administrator is responsible for learning all aspects of the business, including roles and responsibilities, management tools and key performance indicators associated with all front office staff.
• Planning: Organize and standardize the delivery of clinical and clerical services to ensure high-quality and efficient patient care.
• Assessment: Monitor and evaluate patient care processes, quality outcomes, operational metrics, and clerical performance goals to implement changes that will lead to improved business and clinical outcomes.
• Meet with clinic team members, initiate new projects and tasks, provide management oversight, and follow up until completed
• Staffing: Interview, hire, train, or assign mentors to train new clinical staff, and support personnel.
• Manage clinic staff schedules and assignments to ensure adequate coverage and efficient operation.
• Work with other Clinic Administrators to resolve coverage gaps in the schedule
• Optimize staffing and productivity to reduce expenses and manage overtime and premium pay
• Performance Review: Conduct performance evaluations, providing feedback and guidance to promote professional growth and development of all employees. Hold all clinical and clerical team members accountable for their performance, and discipline when needed using performance improvement plans under the guidance of the Director of Human Resources. Terminate employees as needed when not meeting expectations or in breach of HR policies.
• Inventory Management: Work with the Director of Operations, Director of Quality and Director of Operational Support to implement processes to best manage supplies, vaccinations, medications, laboratory testing equipment, as well as effectively contain costs.
• Cultural Initiatives: Foster a positive work environment that encourages teamwork, communication, and mutual respect.
• Physician Relationship: Communicate effectively and keep informed the physician-owners and employed physicians on all matters related to the clinic.
• Meetings: Actively participate in meetings with Director of Operations, CBO Management Team, and other Clinic Administrators to learn, share best practice and adopt new ideas for improvement.
• Other duties as assigned

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Blythewood, SC 29016 (Preferred)

Ability to Relocate:

• Blythewood, SC 29016: Relocate before starting work (Preferred)

Work Location: In person

Job Type: Full-time

Pay: $1.00 - $999,999.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Blythewood, SC 29016 (Required)

Ability to Relocate:

• Blythewood, SC 29016: Relocate before starting work (Required)

Work Location: In person

Salary : $1,000 - $999,999