Endoscopy Front Office - NE

JOB TITLE:  RECEPTIONIST/ADMINISTRATIVE ASSISTANT

IMMEDIATE SUPERVISOR:  DIRECTOR OF NURSING

MINIMUM QUALIFICATIONS:

               1.  Cooperative work attitude toward co-employees, management, patients, visitors,

                    and physicians

               2.  Ability to make logical decisions and solve problems

               3.  Communicate clearly and proficiently

               4.  Ability to multi-task

REQUIREMENTS:

               1.  High school diploma or GED certification

               2.  Good communication skills

               3.  Good computer skills

               4.  Strong ethical and moral character references

DUTIES AND RESPONSIBILITIES

I.             Communication

               A.  Communicates effectively and professionally with patients, visitors, physicians, and

                     co-workers

               B.  Interacts with others in a positive, respectful, and considerate manner

               C.  Conducts self as a positive role model and team member

               D.  Respects patients’ rights to privacy, dignity, and confidentiality

II.           Duties

               A.  Greets patients and ensures charts are available and complete for physician

               B.  Notifies appropriate clinical staff that patient is present           

               C.  Ensure referrals are obtained as necessary

               D.  Confirms with patients for their scheduled procedures    

               E.  Ensures that equipment representatives have appropriate badges and do not interfere with

                    patient care or confidentiality

               F.  Performs other miscellaneous office / clerical duties as needed

               G.  Keep minutes of all meetings

               H.  Schedules appointments post-procedure per physicians orders            

III.          Job Quality Requirements

               A.  Accuracy

               B.  Attention to detail

               C.  Timeliness

               D.  Organization

               E.  Little supervision needed to accomplish tasks

IV.          Dependability

               A.  Attendance

               B.  Punctuality

               C.  Ability to follow instructions

               D.  Ability to meet deadlines

V.           Physical / Mental Requirements

               A.  Ability to sit, stand, and walk

               B.  Visual and auditory acuity for frequent use of computer, telephone, and other office

                    equipment

               C.  Ability to make frequent judgments and respond to routine problems

               D.  Ability to make occasional judgments and respond to disasters or emergencies, actual

                    events, or drills

VI.          Regulatory

               Abide by Joint Commission, CMS, OSHA and HIPAA regulations

REQUIREMENTS:

               1.  High school diploma or GED certification

               2.  Good communication skills

               3.  Good computer skills

               4.  Strong ethical and moral character references