Lottery Sales Representative

Job Purpose

The purpose of the Lottery Sales Representative (LSR) position is to act as a customer service representative and the direct point of contact between lottery retailers and the South Carolina Education Lottery (SCEL). This position will be responsible for a pre-assigned group of retail stores to ensure consistency and continuity of service, and provides assistance to those retailers with selling and promoting lottery products. This position is at-will and is not covered by the South Carolina State Employee Grievance Procedure Act.

Job Functions and Responsibilitie

• sServes as an SCEL customer service representative and the direct point of contact to a pre-assigned group of retail stores, within a defined, geographic area. Assess retailer lottery needs, such as analysis of ticket usage to determine current inventory needs; provides and places SCEL promotional materials/supplies to assist in the sale of lottery products. Travels extensively in the assigned region to lottery retail outlets to provide customer service
• .Utilizes computerized system to adjust inventory and reallocate lottery tickets to other retailers; provides rapid delivery of special ticket orders to retailers; ensures proper activation for financial accountability and billing purposes
• .Analyzes store layout; identifies and recommends most effective placement of point of sale and promotional items; instructs retailers on techniques to increase sales; motivates retailers to promote SCEL products; identifies and recommends promotional strategies and programs
• .Assists with licensure application process and compliance with lottery requirements; trains new and current retailers concerning instant games, other SCEL games, and operation of SCEL validation equipment
• .Identifies lottery-related complaints or issues from retailers; plans and takes appropriate actions to resolve such problems. Ensures compliance with SCEL rules and regulations
• .Completes accounting, security and sales site visit reports. Consults and meets regularly with the Regional Sales Manager
• .Performs any other duties and special projects as may be assigned

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Minimum Requirements for the Positi

onAssociate’s degree or two-year college equivalent required, with a major in business, marketing or related field preferred, and a minimum of one to three years of relevant work experienc

e.Must reside York Count

y.This position requires a valid drivers’ license and eligibility for bondin

g.
Knowledge, Skills, and Abilit

iesThe Lottery Sales Representative must have the ability to deal courteously and effectively with retailers and the public; knowledge of SCEL policies, regulations and procedures for conducting SCEL business; knowledge of the South Carolina Education Lottery Act and all laws related to retail activities; ability to operate a motor vehicle; ability to train retailers; the ability to make appropriate decisions by applying established standards and available information to specific situations; and the ability to communicate effective

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...COMPENSATION & BENEF

ITSEmployment with the South Carolina Education Lottery is at-will, and not covered by the South Carolina State Employee Grievance Procedures Act. SCEL offers a competitive compensation package (hiring range begins at $54,500, annually), which includes participation in State benefits through the Public Employee Benefit Authority (PEBA) such as Health Insurance, Retirement Plans (defined contribution and pension plans available), Deferred Compensation and a generous Leave Program. For more information please visit the following lin

• ks:PEBA Insurance and Retirem
• entSouth Carolina Deferred Compensation Prog