Systems Engineer I / Systems Engineer I - 175919

Job Responsibilities

Do you have a passion for Information Technology? Can you manage multiple tasks concurrently? Then we may have the job for you! We aren’t looking for your “average” IT person. We need a cut above. The ideal candidate would be leader who can work across departments to service and support a variety of computer systems and peripherals. Here at the SCDMV we value teamwork, commitment, and excellent customer service. Come join us and find the keys to your future!

This position is located in the Technology & Product Development -Shared System Services (IT) Department, at SCDMV Headquarters, Blythewood, SC.

Responsibilities Of The Systems Engineer I

• Assists in server management, inventory, deployment and maintenance to include installation, setup, configuration, and maintenance of VMware Services as well as Microsoft Server technologies including Microsoft Active Directory and Entra ID.
• Responsible for performance monitoring, server configuration management documentation, upgrades, VMware infrastructure monitoring and trouble reporting, including server security as well as technical documentation of system configurations, and administration of Microsoft 365 applications using Microsoft Configuration Manager as well as Microsoft 365 Configuration and Endpoint Security tools.
• Provides Tier 3 support for DMV Help Desk by troubleshooting and resolving server and desktop problems to include documenting of all support calls and resolutions.
• Responsible for research and evaluation of current technology. Keeps abreast of relevant Microsoft roadmaps, release notes, advisories and security notices.
• Responsible for assisting in the maintenance, evaluation and support of Disaster Recovery activities.
• Performs on-call responsibilities on a rotating schedule with other DMV engineers during non-business hours.
• As a member of the information security incident response team (ISIRT), utilizes available network and software tools, DMV policies, processes and procedures to detect, identify, troubleshoot, isolate, and correct data/equipment/network related security issues. Assists other ISIRT team members and responds to emails. ISIRT team members will ensure the CIO and ISO are informed of all actions performed or needed. Documents incident on the tracking log.
• Other duties as required by manager.
  
  

Minimum Requirements

Minimum and Additional Requirements

• A bachelor's degree in computer science or related field and experience in computer system development and modification in either an on-premises, cloud-based, or hybrid environment. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
  
  

Agency Requirements

• Must complete a nationwide criminal background check to include finger printing.
  
  

Additional Requirements

• 3 years of experience in the configuration and management of Microsoft Operating Systems is required. Knowledge of Microsoft Active Directory is required.
• Strong problem solving and interpersonal skills required.
• Must be able to learn quickly and function in a fast paced production environment.
• Works under the general guidance of Server Team Manager.
• Employee has general discretion to use own good judgement in accordance with industry Best Practices documents and procedures.
• Employee must work well in a close team environment.
• The normal working hours for the Systems Engineer I is 9:00AM to 5:30PM Monday - Friday.
• May be required to work outside normal work hours including weekends.
• Employee must be able to lift 50 lbs., use a ladder, be able to use basic hand tools.
• Possess a valid SC Driver's License.
• Must live within a 40-mile radius of Agency Headquarters (Blythewood SC).
• Required to have an Agency issued cell phone and reachable with it at all times.
• On-Call Rotation required.
  
  

Preferred Qualifications

Agency Preferred

• Advanced knowledge of Microsoft Windows Server and Microsoft 365 applications.
• Hybrid Azure AD configuration knowledge.
• Microsoft Certifications
  
  

Additional Comments

What’s in it for you?

At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.

The South Carolina Department of Motor Vehicles offers an exceptional benefits package for full time employees (FTE) employees.

• Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
• An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
  
  

So what are you waiting for? Come be a part of a fast-growing, dynamic agency, and join a team that offers an opportunity for accelerated professional growth!

Additional Comments

The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.