What are the responsibilities and job description for the Program Coordinator I/Office Supervisor II - 190134 position at South Carolina Department of Motor Vehicles?
Job Responsibilities
Are you a team player with the ability to work in a collaborative environment? If so, we may have an opportunity for you! We are seeking for an experienced Office Supervisor II to join our team. The SCDMV helps maximize value through vendor relationships and ensures our internal and external business partners have the tools they need to succeed. If you're ready to take your career to the next level and gain valuable experience, apply today!
This position is in the Driver Records / Ticket Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities Of The Office Supervisor II
Minimum and Additional Requirements
Agency Preferred
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees, and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career.
The South Carolina DMV offers a robust and competitive benefits program.
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Are you a team player with the ability to work in a collaborative environment? If so, we may have an opportunity for you! We are seeking for an experienced Office Supervisor II to join our team. The SCDMV helps maximize value through vendor relationships and ensures our internal and external business partners have the tools they need to succeed. If you're ready to take your career to the next level and gain valuable experience, apply today!
This position is in the Driver Records / Ticket Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities Of The Office Supervisor II
- Leads the Uniform Traffic Ticket (UTT) Unit which processes adjudicated uniform traffic tickets and ensures they are properly reflected on driving records, to include understanding which states utilize the electronic driving record and necessary lookup tools to electronically report applicable violations.
- Supervisor will ensure all work is done within the timeframes required by South Carolina law and agency standards.
- Answers calls, emails, or other messages from both internal and external stakeholders, and ensures the unit is well staffed to support stakeholders' engagement during typical office hours.
- Trains team members and support them when necessary to answer questions related to UTTs. Resolves any necessary UTT errors in the agency-defined timeline and constantly looks for workforce improvements to better ensure efficient and accurate processing.
- Studies South Carolina laws and DMV procedures that pertain to Driver Records and ensures employees have a clear understanding of the requirements for the work they do.
- Answers questions for SCDMV personnel and courts, which may be vast in nature.
- Advances the E-Citation ecosystem of South Carolina by being a subject matter expert on SCUTTIES and working with applicable departmental personnel to perfect the UTT lifecycle.
- Ensures all unit personnel matter to include EPMS, disciplinary, interviewing, training, policy and procedure review, and requisites thereto are completed in a timely and accurate manner.
- Performs other duties as required by manager.
Minimum and Additional Requirements
- A high school diploma and relevant experience.
- Must complete a nationwide criminal background check to include finger printing.
- Ability to plan, organize, direct and review the work of subordinates.
- Ability to effectively communicate complex policies and procedures to customers and employees.
- Ability to write clear, concise instructions and reports.
- Responsible for supervising small work unit.
- May be required to work extended hours outside the normal scheduled work week.
- Must be able to lift 10-15 lbs.
- May require limited travel.
Agency Preferred
- A high school diploma and 4 years of relevant experience; or an equivalent combination of education and work experience.
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees, and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career.
The South Carolina DMV offers a robust and competitive benefits program.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
- An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.