What are the responsibilities and job description for the Program Assistant / IMF Program Assistant - 188518 position at South Carolina Department of Motor Vehicles?
Job Responsibilities
Are you a team player with the ability to work in a collaborative environment? Do you have the ability to manage multiple tasks concurrently? If so, we may have an opportunity for you! At the SCDMV we have an immediate opening for an out-going, dedicated, passionate and inspiring leader. Raise your hand if that’s you!
This position is located in Titles & Registration / Infrastructure Maintenance Fee (IMF) Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities Of The IMF Program Assistant
Minimum Requirements
Agency Preferred
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina DMV offers a robust and competitive benefits program.
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
Are you a team player with the ability to work in a collaborative environment? Do you have the ability to manage multiple tasks concurrently? If so, we may have an opportunity for you! At the SCDMV we have an immediate opening for an out-going, dedicated, passionate and inspiring leader. Raise your hand if that’s you!
This position is located in Titles & Registration / Infrastructure Maintenance Fee (IMF) Unit, at SCDMV Headquarters in Blythewood, SC.
Responsibilities Of The IMF Program Assistant
- Uses DMV Phoenix system to process IMF payment and Out of Trust Dealer transactions.
- Reviews, reconciles, interprets, and reports IMF and Out of Trust data, recommending appropriate action for violation fee payments.
- Performs refund research working closely with Branch Offices, Dealers and Accounting to have records updated in the database.
- Serves as a support function for DMV Branch Offices, DMV Business Units and Dealers to assist, and guide with questions about IMF and Out of trust.
- Performs quality assurance audits on IMF and Out of Trust processing.
- Performs other related duties as requested, recommending appropriate action for violation of fee payments.
Minimum Requirements
- A high school diploma and relevant program experience. A bachelor's degree may be substituted for the required program experience. An equivalent combination of education and relevant experience may be accepted with prior approval.
- Must complete a nationwide criminal background check to include finger printing.
- Knowledge of agency policies, procedures, rules, regulations, and program services related to Vehicle Titles and Registration, Infrastructure Maintenance Fee (IMF) program, and Out of Trust Dealer processing.
- Knowledge of practices, procedures, and Phoenix system.
- Ability to use Microsoft Office programs including Word, Excel, Outlook, and Access.
- Ability to effectively communicate with internal/external customers both verbally and written.
- The ability to develop efficient processes and adapt to change.
- Works under general supervision; however, has discretion to use good judgement in accordance with Best Practices and Procedures.
- Works in climate-controlled environment at Blythewood Headquarters with normal work hours of 8:30 am to 5:00 pm Monday-Friday.
- May require limited travel.
Agency Preferred
- A high school diploma and (4) or more years of experience with relevant program experience. A bachelor's degree may be substituted for the required program experience.
What’s in it for you?
At the SCDMV you get to be part of an exceptional team and diverse culture that nurtures mutual success for our customers, employees and our communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy and a desire to develop your skills, experience and career.
The South Carolina DMV offers a robust and competitive benefits program.
- Health, dental, vision, long term disability, and life insurance for employees, spouse and children (also available for temporary employees working over 30 hours per week)
- 15 days annual (vacation) leave per year.
- 15 days sick leave per year
- 13 paid holidays
- State Retirement Plan and Deferred Compensation Programs (optional for Temporary Employees)
- An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household
Additional Comments
The Department of Motor Vehicles is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.