What are the responsibilities and job description for the Sales Associate position at South Bay Chrysler Jeep Dodge?
Company Description South Bay Chrysler Jeep Dodge is a well-established automotive dealership serving customers near Torrance, CA, offering a large inventory of new and pre-owned Chrysler, Dodge, Jeep, and Ram vehicles. The dealership is recognized as one of the leading CDJR dealerships in California, with a focus on customer satisfaction and long-term relationships. Team members work in a fast-paced, customer-focused environment with opportunities to learn about a wide range of vehicles and financing options. The organization values professionalism, integrity, and a positive attitude in every customer interaction. Joining South Bay Chrysler Jeep Dodge means being part of a team committed to delivering a high-quality automotive sales experience.
Role Description This is a full-time, on-site Sales Associate role located in Torrance, CA. The Sales Associate will greet and assist customers on the showroom floor, understand their needs, and recommend appropriate new or pre-owned vehicles. Responsibilities include presenting vehicle features and benefits, conducting test drives, and explaining pricing, financing, and lease options. The role also involves following up with leads, responding to phone and online inquiries, and maintaining accurate records in the dealership’s CRM system. The Sales Associate will collaborate with finance and management teams to complete sales paperwork, ensure a smooth delivery process, and maintain a professional, clean, and welcoming showroom environment.
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with a diverse customer base.
- Sales aptitude, including basic negotiation skills, goal orientation, and comfort with working in a performance-driven environment.
- Basic automotive product knowledge or a strong willingness to learn about vehicle features, trims, and financing options.
- Solid organizational and time-management skills to handle multiple customers, follow-ups, and documentation accurately.
- Proficiency with basic computer applications and CRM or sales software, or the ability to quickly learn dealership systems.
- High school diploma or equivalent required; post-secondary education in business, marketing, or a related field is a plus.
- Previous retail, customer service, or automotive sales experience is preferred but not required; training will be provided.
- Ability to work on-site full time, including evenings, weekends, and holidays as scheduled.
- Valid driver’s license with an acceptable driving record to conduct test drives.