What are the responsibilities and job description for the Patient Coordinator / Front Desk – South Avenue Dental, Cranford, NJ position at South Avenue Dental?
Patient Coordinator / Front Desk – South Avenue Dental, Cranford, NJ
Full-time · $20–$26/hour · 5 years of dental patient coordinator experience required
About us
South Avenue Dental is a growing, patient-focused practice in Cranford. Our team supports each other, takes pride in great patient care, and wants to grow with the practice. As our Patient Coordinator, you'll be one of the first faces patients see and a key part of how our office runs every day.
What you'll do
- Greet patients and give every visit a warm, professional start and finish
- Answer phones, return messages, and handle patient questions with care
- Schedule and confirm appointments in Open Dental, keeping the schedule full and running smoothly
- Verify dental insurance, enter benefits, and explain coverage to patients clearly
- Present treatment plans and financial options, and coordinate next steps so patients follow through on care
- Collect payments and keep patient records accurate and organized
- Speak up for patients: be flexible, find solutions, and make their experience easier
- Help keep the front office clean, organized, and on time
What we're looking for
- At least 5 years of experience as a patient coordinator in a dental office (required)
- Open Dental experience strongly preferred
- Strong knowledge of dental insurance, including PPO plans, benefits, and verification
- Experience presenting treatment plans and discussing costs with patients
- Confident, friendly phone and in-person communication
- Highly organized, detail-oriented, and comfortable juggling several tasks at once
- Quick learner who enjoys a challenge and takes ownership
- Bilingual a plus
Schedule
You must be available for all of these shifts:
- Monday & Tuesday: 8:45am – 5:00pm
- Wednesday & Thursday: 7:45am – 5:00pm
- Friday: 7:45am – 2:00pm
- Optional: one Saturday a month, for extra hours
No evenings.
Pay & benefits
- $20 – $26 per hour, based on experience
- Medical benefits
- Bonus program
- Paid time off and sick time
- Ongoing training and professional development
Ready to join us?
If you want a front desk role with variety, a team that has your back, and a real voice in shaping our culture, we'd love to hear from you. Apply with your resume and a short note about your dental patient coordinator experience.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Application Question(s):
- Are you available to work: Mondays 9-5, Tuesdays 9-5, Wednesdays 8-5, Thursdays 8-5, and Friday 8-2?
Experience:
- Dental Front Office Coordinator: 3 years (Required)
Work Location: In person
Salary : $20 - $26