What are the responsibilities and job description for the Duplicating Shift Supervisor position at SourcePro Search?
SourcePro Search is conducting a search for a Shift Supervisor of the Duplicating and Imaging Departments.
Job Description:
Shift: Monday - Friday 4:00 p.m. - 12:00 a.m.
Essential Duties and Responsibilities:
- Responsible for staff scheduling and seamless transition between shifts and coordination of work with other departments
- Monitor staff performance for timeliness, quality control and productivity
- Responsible for the overall condition of the department and its hardware
- Place all vendor service calls
- Ensure procedures and guidelines are followed to meet shift deadlines in a timely manner
- Monitor Copitrak to capture data for cost recovery
- Attend all departmental meetings
- Regularly host shift meetings with staff
- Communicate all shift concerns with department Director
- Provide workflow on large projects through shifts
- Provide ongoing/formal training and direction
- Stay current with all office equipment, software and their functions
- Establish clarity on deadlines for large requests
- Have overtime flexibility and the ability to cover other shifts as needed
- Ability to stand long periods of time
- Ability to lift and carry 50lb transfile boxes
- Ability to communicate effectively, including memoranda, correspondence and reports
- Ability to organize and prioritize numerous tasks and complete them under time constraints
- Project management skills
- Ability to diplomatically and tactfully deal with sensitive personnel issues Interpersonal skills necessary in order to communicate and carry out instructions effectively from a diverse group of legal and non-legal personnel and provide information with courtesy and tact
- Excellent customer service skills
- Ability to work independently and as a team member
- Ability to problem solve with prudent judgment and creative solutions
- Must be resourceful
- Associates Degree and 5 years supervisory experience (or high school diploma/G.E.D. plus 10 years supervisory experience) managing 10 person team in a high-volume document duplication center environment
- Normal office environment with little exposure to excessive noise, dust, temperature, etc.