Learning Management System Administrator

W2 Only (No C2C or 3rd parties)

Overview:

We are seeking a strategic and technically skilled LMS Super Administrator to lead the administration and optimization of our enterprise-wide learning platform, Docebo. This role will serve as the primary system owner, ensuring seamless user experience, governance alignment, and cross-functional collaboration across HR, Commercial, and other key learning partners. They will help us realize the full strategic potential of the platform, while also managing its day-to-day administration.

Key Responsibilities:

• Serve as the primary system administrator for Docebo LMS, managing configuration, integrations, and ongoing maintenance.
• Act as a strategic thought partner to HR and business leaders, contributing to enterprise learning strategy and platform evolution.
• Collaborate with executive sponsors and governance councils to ensure alignment with organizational priorities and compliance standards.
• Partner closely with Commercial and other learning teams to support enterprise-wide learning initiatives.
• Drive continuous improvement in user experience (UX) and interface design (UI) to enhance learner engagement and satisfaction.
• Monitor system performance, troubleshoot issues, and manage vendor relationships.
• Stay current with Docebo’s product roadmap and feature releases; evaluate new capabilities and make recommendations on adoption and implementation strategies.

Qualifications:

• Proven experience as a system administrator for Docebo or similar LMS platforms.
• Strong understanding of governance frameworks and experience working with executive stakeholders.
• Excellent communication and stakeholder management skills.
• Experience supporting enterprise-wide learning programs across diverse functions.
• Experience working in a global organization, with an understanding of regional learning needs and compliance requirements.
• UX/UI design experience is a strong plus.
• Ability to work independently and collaboratively in a matrixed environment.

Preferred skills:

• 3 years directly related experience in GxP Training environment
• Bachelor’s Degree or equivalent years

To successfully meet the job requirements, the candidate must possess the following skill set:

Technical Skill Level: The candidate will currently possess 8-10 years of experience in the following technical skills to quickly take on assignments with moderate to minimal oversight, with consistent and reliable accuracy:

• Microsoft Excel – proficient to expert
• Plateau (Learning Management System database) or similar – proficient to expert
• Microsoft Word – proficient
• Microsoft Outlook – proficient to expert
• Microsoft PowerPoint – proficient to expert