What are the responsibilities and job description for the Learning Management System Administrator position at Source One Technical Solutions?
W2 Only (No C2C or 3rd parties)
Overview:
We are seeking a strategic and technically skilled LMS Super Administrator to lead the administration and optimization of our enterprise-wide learning platform, Docebo. This role will serve as the primary system owner, ensuring seamless user experience, governance alignment, and cross-functional collaboration across HR, Commercial, and other key learning partners. They will help us realize the full strategic potential of the platform, while also managing its day-to-day administration.
Key Responsibilities:
- Serve as the primary system administrator for Docebo LMS, managing configuration, integrations, and ongoing maintenance.
- Act as a strategic thought partner to HR and business leaders, contributing to enterprise learning strategy and platform evolution.
- Collaborate with executive sponsors and governance councils to ensure alignment with organizational priorities and compliance standards.
- Partner closely with Commercial and other learning teams to support enterprise-wide learning initiatives.
- Drive continuous improvement in user experience (UX) and interface design (UI) to enhance learner engagement and satisfaction.
- Monitor system performance, troubleshoot issues, and manage vendor relationships.
- Stay current with Docebo’s product roadmap and feature releases; evaluate new capabilities and make recommendations on adoption and implementation strategies.
Qualifications:
- Proven experience as a system administrator for Docebo or similar LMS platforms.
- Strong understanding of governance frameworks and experience working with executive stakeholders.
- Excellent communication and stakeholder management skills.
- Experience supporting enterprise-wide learning programs across diverse functions.
- Experience working in a global organization, with an understanding of regional learning needs and compliance requirements.
- UX/UI design experience is a strong plus.
- Ability to work independently and collaboratively in a matrixed environment.
Preferred skills:
- 3 years directly related experience in GxP Training environment
- Bachelor’s Degree or equivalent years
To successfully meet the job requirements, the candidate must possess the following skill set:
Technical Skill Level: The candidate will currently possess 8-10 years of experience in the following technical skills to quickly take on assignments with moderate to minimal oversight, with consistent and reliable accuracy:
- Microsoft Excel – proficient to expert
- Plateau (Learning Management System database) or similar – proficient to expert
- Microsoft Word – proficient
- Microsoft Outlook – proficient to expert
- Microsoft PowerPoint – proficient to expert