What are the responsibilities and job description for the Information Technology Operations Specialist position at Source One Technical Solutions?
Source One Technical Solutions is seeking a highly motivated and detail-oriented IT Operations Specialist. In this role, you'll be instrumental in capturing, analyzing, and documenting key operational workflows and dependencies.
Position: IT Operations Specialist
An Autonomous Mobility Company
Location: Las Vegas, NV, United States
Expected pay amount
49.00 - 54.00 USD Per Hour
Schedule: Onsite - Multiple shifts/schedules available
Assignment length: Ongoing W2 Contract
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
Job description:
This role is based in the Spring Valley area, Southwest Las Vegas, NV, and offers one of the following schedules:
Monday-Friday 10:00AM-6:30PM
Wednesday-Sunday 5:30PM-2:00AM
Sunday-Thursday 10:00AM-6:30PM
Tuesday-Saturday 10:00AM-6:30PM
As an IT Operations Specialist, you'll:
- Shadow multiple operations team members to observe day-to-day workflows and system interactions.
- Document processes, dependencies, bottlenecks, and pain points in current technical operations.
- Work closely with cross-functional teams to gather data and insights on end-to-end technical workflows.
- Assist in developing process improvement recommendations and operational documentation.
- Provide technical feedback and support where appropriate, aligning with operational goals.
- Communicate findings effectively to both technical and non-technical stakeholders.
Requirements:
- Prior experience in at least two of the following technical domains:
- Real-time technical operations
- Advanced TCP/IP networking
- Cellular networks
- AWS cloud computing
- Kubernetes
- Windows workstation support
- Strong analytical and documentation skills
- Excellent communication and interpersonal skills
- Ability to work independently and collaboratively in an on-site, high-security environment
Preferred qualifications:
- Experience in an operations center, NOC/SOC, or similar real-time support setting
- Familiarity with network monitoring tools, cloud-based diagnostics, or infrastructure automation
- Experience interacting with DevOps or infrastructure teams in a production environment
- 5 years of experience in at least two of the technical domains listed above
Work Environment:
- This position is onsite at a secure facility in the Spring Valley area of Southwest Las Vegas
Must be able to pass background screening and comply with facility access requirements
Benefits:
- Pre-tax commuter benefits
- Employer Subsidized healthcare benefits
- Flexible Spending Account for healthcare-related costs
- Short- and long-term disability and life insurance
- 401k package
Commitment: This is a full-time, ongoing contract position . It will be onsite and available to candidates who are local to the Spring Valley area, Southwest Las Vegas, NV area.
This company values diversity and is an Equal Opportunity Employer and is interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.
