Change Management and Communications Lead

Pay Rate: $46.50/hr on w2 (No C2C or 3rd parties)

Location: onsite in New Brunswick, N

• J
  This role is responsible for leading change management and communications within the Project Delivery organization, ensuring alignment with the organizational change management framework used. From a change perspective they are responsible for capturing change impacts and developing mitigation plans and leader action plans to achieve successful organizational change and engagement. From a communications perspective they are responsible for developing and executing the in-function communication pla
• n.An ideal candidate for this role will have experience as a change management and communications practitioner, who is comfortable with complexity and ambiguity. Has the ability to quickly understand complex information and workout and maintain relationships with the right parties to contact to affect desired outcome
• s.Key relationships include interfacing with global and regional leadership teams and their sub-organizations, Boards, Strategy, and collaborating with external partners to execute communications in alignment with overall change plan for readiness and go-live for program

s.
Roles and Responsibilit

• iesLead Change Management and Communications within IAD (Insights, Analytics and Digital) in alignment with the organizational change management framework used, prepare global, regional and functional change management strategy; develop and execute change management pl
• an.Track success of change management and communications by using existing performance measures and identify new measures where necessa
• ry.Capture, develop and validate all change impacts on employees and on the busine
• ss.Develop mitigation plans that address leader and stakeholder engagement, communications, and training recommendatio
• ns.Develop and execute regional change management and communications strategy and plans to include leadership action plans, stakeholder/end-user engagement plans, communications plan and change impacts and mitigation pla
• ns.Maintain global and regional stakeholder and business leadership list of end use
• rs.Collaborate with internal and external partners to execute change and communications in alignment with overall change plan for readiness and go-live of programs. This includes, but is not limited to: writing targeted communications to stakeholders (at different levels of organization), developing program status updates, sharing ways the business can achieve the project benefits, creating project toolkits (PowerPoint decks for awareness, readiness, and understanding), making management presentations, designing and executing change readiness surveys, conducting change network meetings, developing FAQs (frequently asked questions), creating marketing materials and content for website updates (if applicable), utilizing digital signage, and creating and providing End User training support, developing quarterly functional employee engagement channels, contributing to global engagement channe
• ls.Adhere to company’s communications and branding guidelines when using branding for company, organization, and progr
• am.Lead, coordinate, and support regional engagement activities such as town halls, industry celebrations, and other regional even
• ts.Support quarterly global Town Halls (on behalf of IAD if needed), interfacing with Strategy team and the regional teams to identify topics, develop content/slides, interface with guest speakers and potentially help develop videos with local video production compani
• es.Create monthly / quarterly newsletters, interfacing with Strategy and the functional teams to identify topics and write compelling articles and/or produce other forms of content including vide

os.
Requi

• red:Change Management and Communications experi
• enceGood management and strong technical sk
• illsStrong communication skills both written and
• oralAbility to focus strategically while maintaining tactical f
• ocusAbility to adapt emerging best practices and industry innovat
• ionsComputer skills, including working knowledge of MS Office suite and SharePoint on Microsoft
• 365Excels with PowerPoint, program management and organiza

tion
Prefe

• rred:Change management efforts including communication, preparing organization for bus
• inessTransformation, influencing others and cross function project manag
• ementExperienced change management practitioner, who is comfortable with complexity and ambi
• guityProject management and reporting exper
• ienceAbility to quickly understand complex information and work out the right parties to co
• ntactStrong record of collaboration ensuring completion of pro
• jectsAbility to coordinate within organizations and teams of varying size, complexity, and needs with agility and excel