What are the responsibilities and job description for the Data Entry - Reception position at Source One Solutions?
Company Description Source One Solutions, formerly Palm Beach Business Systems, is a technology-focused company providing complete office networking, IT services, and document solutions. Over the years, the company has expanded its service area to include Martin, St. Lucie, parts of Broward and Indian River Counties, as well as a Belleview office serving North Orlando, Gainesville, and Ocala. The company’s name reflects its broader territory and dedication to technological efficiency. Source One Solutions is known for superior service, strong business ethics, and a high customer loyalty ratio built on value and integrity. Team members join a client-centered environment that emphasizes reliability, professionalism, and long-term relationships.
Role Description The Data Entry – Reception role is a full-time hybrid position based in West Palm Beach, FL, with some flexibility for work from home. Day-to-day responsibilities include greeting visitors, answering and directing phone calls, and managing incoming and outgoing correspondence. The role also involves performing accurate data entry into internal systems, maintaining electronic and paper records, and supporting general clerical tasks such as filing, copying, and scanning. The team member will assist with scheduling, handling basic inquiries, and providing prompt, courteous customer service to clients and partners. Collaboration with office staff and IT support teams to ensure smooth front-desk operations and efficient information flow is an important part of this position.
Qualifications
Role Description The Data Entry – Reception role is a full-time hybrid position based in West Palm Beach, FL, with some flexibility for work from home. Day-to-day responsibilities include greeting visitors, answering and directing phone calls, and managing incoming and outgoing correspondence. The role also involves performing accurate data entry into internal systems, maintaining electronic and paper records, and supporting general clerical tasks such as filing, copying, and scanning. The team member will assist with scheduling, handling basic inquiries, and providing prompt, courteous customer service to clients and partners. Collaboration with office staff and IT support teams to ensure smooth front-desk operations and efficient information flow is an important part of this position.
Qualifications
- Strong customer-facing skills, including Customer Service and Communication, with a professional, helpful approach to internal and external contacts.
- Front desk and office support capabilities, including Receptionist Duties and Clerical Skills, to manage visitors, documentation, and daily administrative tasks.
- Telephone-related skills, including professional Phone Etiquette, for handling multi-line systems, routing calls, and taking accurate messages.
- Proficiency with basic computer applications (e.g., MS Office, email, data entry software) and the ability to learn new systems quickly.
- High attention to detail, accuracy in data entry, and strong organizational skills with the ability to prioritize tasks in a busy office environment.
- Reliability, punctuality, and the ability to work both on-site and remotely with minimal supervision while maintaining confidentiality.
- Previous experience in reception, data entry, or office administration is preferred; high school diploma or equivalent required.