What are the responsibilities and job description for the Enterprise Architect (Salesforce Sales Cloud / Service Cloud Pharma Domain) position at Source Code Technologies LLC?
Job Details
Enterprise Architect (Salesforce Sales Cloud / Service Cloud Pharma Domain)
Location: Dallas, TX (Onsite)
Job Type: Contract
< data-start="319" data-end="344">About the Role
We are seeking an Enterprise Architect with deep expertise in Salesforce Sales Cloud and Service Cloud within the pharmaceutical industry. This role is responsible for designing and governing large-scale CRM ecosystems that support sales, service, and compliance-driven operations.
As a strategic leader, you will bridge business strategy, regulatory compliance, and cloud innovation, ensuring Salesforce architectures align with pharma business models and drive transformation across commercial and regulated environments.
< data-start="894" data-end="923">Key Responsibilities
Define and implement enterprise-wide Salesforce architectures spanning Sales Cloud, Service Cloud, and related platforms such as Health Cloud or Veeva CRM.
Design scalable, secure, and compliant CRM solutions in adherence to HIPAA, GxP, GDPR, and PHI standards.
Develop architectural blueprints, integration strategies, and data models across ERP, MDM, and patient support systems.
Lead enterprise architecture governance, ensuring alignment of Salesforce capabilities with pharmaceutical objectives.
Partner with product managers, sales leaders, and delivery teams to optimize workflows and improve customer/HCP experiences.
Explore AI, analytics, and Data Cloud innovations (Einstein Analytics, Agentforce) to drive patient-centric outcomes.
< data-start="1734" data-end="1771">Required Skills & Experience
10 years in enterprise architecture, including 5 years designing Salesforce solutions in the life sciences/pharma domain.
Expertise with Salesforce Sales Cloud and Service Cloud; exposure to Health Cloud or Veeva CRM is a plus.
Strong knowledge of architectural frameworks (TOGAF, Zachman) and Salesforce EA methodologies.
Hands-on experience with APIs, MuleSoft, FHIR/HL7, and data governance tools.
Salesforce certifications: Technical Architect (CTA), System Architect, or Application Architect required.
TOGAF certification preferred.
< data-start="2387" data-end="2416">Desired Competencies
Proven success in CRM transformations and digital enablement within regulated environments.
Strong business acumen and ability to translate pharma strategy into actionable technical designs.
Leadership experience guiding multi-cloud Salesforce implementations and cross-functional global teams.
Excellent communication and stakeholder engagement skills.