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Dental Insurance Coordinator

Soundview Oral & Maxillofacial Surgery
New London, CT Full Time
POSTED ON 9/12/2026
AVAILABLE BEFORE 1/10/2027

Job Overview

We are seeking a proactive and detail-oriented Dental Insurance Coordinator to join our dynamic dental practice team. In this vital role, you will serve as the primary liaison between patients, insurance providers, and our clinical staff to ensure seamless insurance processing and accurate billing. Your expertise will help optimize revenue cycles, improve patient satisfaction, and uphold the highest standards of confidentiality and compliance. If you thrive in a fast-paced environment and possess a passion for healthcare administration, this is an exciting opportunity to make a meaningful impact in dental health services.

Responsibilities

  • Verify patient insurance coverage, benefits, and eligibility prior to appointments using electronic health records (EHR) systems and insurance portals.
  • Obtain insurance prior authorizations for necessary procedures, ensuring all documentation aligns with health insurance policies and clinical requirements.
  • Accurately code dental procedures using CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding standards to facilitate proper billing and reimbursement.
  • Manage medical records and dental claims submissions efficiently while maintaining strict adherence to HIPAA regulations and clinical confidentiality policies.
  • Follow up on unpaid claims, resolve billing discrepancies, and communicate with insurance companies regarding claim status or denials.
  • Assist patients with understanding their dental benefits, out-of-pocket costs, and payment options through excellent customer service skills.
  • Maintain organized documentation of all insurance correspondence, medical coding details, and billing records in compliance with office policies.

Experience

  • Prior experience working in a medical or dental office environment with a strong understanding of health insurance policies and managed care processes.
  • Proficiency in Microsoft Office applications such as Word and Excel for record keeping and reporting purposes.
  • Knowledge of electronic health records (EHR) or electronic medical records (EMR) systems for managing patient information efficiently.
  • Familiarity with medical terminology related to dental procedures, medical coding (CPT, ICD-9/10), and billing practices.
  • Experience handling insurance verification, prior authorization processes, and claims follow-up to ensure timely reimbursements.
  • Understanding of HIPAA regulations to protect patient privacy and ensure compliance during all administrative activities.
  • Excellent customer service skills with the ability to communicate clearly with patients, insurance representatives, and team members.

Join us as a Dental Insurance Coordinator if you're eager to leverage your healthcare administration expertise in a supportive environment dedicated to delivering exceptional dental care!

Pay: From $26.62 per hour

Expected hours: 36.0 per week

Benefits:

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $27

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