What are the responsibilities and job description for the Private Practice patient Care Corordinator position at SOUNDS GOOD HEARING AIDS, LLC?
Company Description SOUNDS GOOD HEARING AIDS, LLC is a medical practice focused on providing hearing care services to the community. Based in Monroeville, Pennsylvania, the practice supports patients who rely on professional hearing evaluations, hearing aid fittings, and ongoing follow-up care. The team is dedicated to delivering personalized and respectful patient experiences in a private practice setting. Applicants can expect a collaborative environment that values reliability, compassion, and attention to detail. The organization emphasizes clear communication and professional service to improve patients’ quality of life.
Role Description The Private Practice Patient Care Coordinator is a full-time, on-site role located in Peoria, IL. This role is responsible for greeting patients, managing check-in and check-out processes, scheduling and confirming appointments, and maintaining accurate patient records. Daily tasks include answering phones, responding to patient inquiries, verifying insurance information, and coordinating referrals or follow-up visits as needed. The coordinator will support providers by preparing charts, organizing documentation, and ensuring that the clinic schedule runs smoothly. The role also involves processing payments, handling basic billing questions, and assisting with general office duties to create an efficient and welcoming patient experience.
Qualifications
Role Description The Private Practice Patient Care Coordinator is a full-time, on-site role located in Peoria, IL. This role is responsible for greeting patients, managing check-in and check-out processes, scheduling and confirming appointments, and maintaining accurate patient records. Daily tasks include answering phones, responding to patient inquiries, verifying insurance information, and coordinating referrals or follow-up visits as needed. The coordinator will support providers by preparing charts, organizing documentation, and ensuring that the clinic schedule runs smoothly. The role also involves processing payments, handling basic billing questions, and assisting with general office duties to create an efficient and welcoming patient experience.
Qualifications
- Strong patient service and communication skills, including a professional, empathetic, and courteous manner in person and over the phone.
- Organizational and administrative abilities, such as scheduling, data entry, recordkeeping, and managing multiple tasks in a busy office setting.
- Basic healthcare office knowledge, including familiarity with medical or audiology practices, insurance verification, and HIPAA or patient privacy standards.
- Comfort with technology, including practice management or electronic health record (EHR) systems, email, and standard office software.
- Ability to work reliably on-site in Peoria, IL, collaborate with a small clinical team, and adapt to changing patient and practice needs.
- High school diploma or equivalent required; prior experience in a medical or hearing care office is preferred but not mandatory.
- Demonstrated reliability, attention to detail, and commitment to providing inclusive, respectful care to patients from diverse backgrounds.