Mobile Crisis Case Manager or MHP

• Crisis Assessment and Intervention: Respond to crisis situations promptly, conducting comprehensive assessments to determine the individual's needs and risk factors.
• Crisis Stabilization: Provide immediate therapeutic support to stabilize individuals in crisis, employing evidence-based crisis intervention techniques.
• Safety Planning: Develop and implement safety plans for clients, including immediate interventions and referrals for follow-up support services.
• Collaboration: Work closely with law enforcement, emergency medical services, and other community resources to coordinate effective responses to crises.
• Documentation: Maintain accurate and confidential records of all assessments, interventions, and follow-up plans in accordance with HIPAA regulations and organizational policies.
• Community Resource Liaison: Facilitate referrals to appropriate health care behavioral health and social service agencies to ensure ongoing support for client's post-crisis.
• Education and Outreach: Participate in community outreach programs aimed at raising awareness of behavioral health issues and available resources.
• Training and Supervision: Provide training and mentorship to interns, volunteers, or new staff in crisis intervention techniques and protocols as needed.
• Diversity, Equity, Justice, Inclusion: Relate to others professionally, respecting individual and cultural differences. Understand how cultural background might impact crisis intervention and treatment.

• None

• Education: Bachelor’s degree in Social Work, Psychology, Counseling, or a related field (Master’s degree preferred).
• Experience: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.

• Education: Master's degree in Social Work, Psychology, Counseling, or a related field required.
• Experience: Previous experience and a strong understanding of crisis intervention/ techniques, case management, trauma-informed care, and other mental health services.
• Clinical Experience: Strong knowledge of mental health disorders, crisis intervention strategies, and trauma-informed care.

• Flexibility and willingness to work varied hours, including evenings and weekends, to oversee crisis response operations.
• Skills and experience in working with a wide range of behavioral health disorders.
• Ability to present problems and communicate effectively with collateral organizations working with the individual and/or the family.
• Excellent communication and interpersonal skills, with the ability to remain calm in high-stress situations.
• Early intervention and prevention, as well as evidence-based effective treatment.
• Strong ability to work independently and as part of a team, demonstrating effective problem-solving skills.

• Must be able to obtain a WA State Agency Affiliated Counselor credential within the first 60 days of hire.
• Must have a Washington State driver's license and insurable driving record.
• Must pass a criminal background check.
• MHP: Must have a MHP-qualifying credential such as LICSWA, LMFTA, LMHCA or LAAC.

• Regular attendance is an essential function of this position.
• Work primarily in community settings and homes, sometimes in high-stress or unstable environments.
• May involve on-call responsibilities to support the mobile crisis team as needed during high-demand periods.
• Requires manual dexterity, balance, eyesight, and hearing.
• Must be able to sit, work, and travel in a Mobile Crisis vehicle for six or more hours a day, using office equipment such as cellphones and laptops.
• Individuals must be able to engage vendors, team members, clients, and others over the phone and in person by voice.
• Occasional lifting, carrying, pushing, pulling, and moving objects up to 50 pounds as needed for patient care.
• May be subjected to hazardous chemicals, adverse weather conditions, communicable diseases, and possible verbal/physical abuse due to people being under the influence of illicit drugs, or having undiagnosed/diagnosed mental health condition(s).
• This position will drive a mobile unit vehicle or other vehicle (that is provided by Sound). In the off-chance department vehicles are under maintenance, staff may be asked to drive their personal vehicles and may submit mileage reimbursement for shift-related driving.
• Reasonable accommodations may be made to assist individuals with disabilities to perform essential position functions.

• 100% Paid Medical & Dental Insurance
• • Full time Team Member and child(ren) coverage until child's 26th birthday
  • Spouse/Domestic Partner coverage available (team member pays full cost)
• Paid Life Insurance
• • 2x annual salary additional $25,000
• Long Term Disability Insurance (60% monthly salary)
• • 100% premiums paid by Sound
• 18 Days of Paid Rest and Relaxation (Vacation) - beginning first year
• 12 Days of Paid Sick Leave
• 9 Days of Paid Holidays
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• • for health care (limited) and dependent day care costs (pre-tax)
• Employee Assistance Plan (EAP)
• • The Standard
• Sound retirement plan:
• • 401(k) plan (organization contribution) – Sound contributes 3% to team members plan even if you don’t.
  • Team members are 100% vested; team members may contribute to their own plan
• Paid Training
• • Free in-house professional training and $400 annually 3 paid days off-site training
• Public Service Loan Forgiveness (PSLF)
• Free Supervision Hours - Washington State Licensure
• Service Award - at 5,10,15,20 & 25 years of service

Base Compensation for Case Managers: $27.30 - 28.69 per hour, DOE

Base Compensation for MHPs: $32.01 - 33.64 per hour, DOE

Additional Compensation: $7 per hour for Mobile Crisis Team

Swing Shift Differential: $1 per hour