What are the responsibilities and job description for the Technical Writer position at Sound Credit Union?
Sound Credit Union is currently seeking a Technical Policy & Procedure Writer to join our team! If you have a passion for ensuring documentation is clear, accurate, standardized, and compliant, then this position at Sound might be the ideal opportunity for you. We offer a welcoming environment with opportunities for professional growth, a passion for community involvement and great benefits to support employee wellbeing.
Your Compensation:
Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered and provide room for growth over time. The target salary range for this position is $32.69 - $40.87 depending on previous experience and education. The full salary range is $32.69 - $49.04.
Why Work with Us:
We stand by our purpose to support our members, employees, and communities through all waves of life. We pride ourselves on fostering a workplace that celebrates diversity and inclusivity, ensuring that every voice is heard and valued. Learn more about our company culture on our career's page!
Your Benefits:
- 100% employer paid premiums for medical, dental, vision, and disability for yourself and more than 70% for dependent’s premiums.
- 401k match dollar for dollar up to 4% – plus an additional discretionary profit share.
- Three weeks Paid Time Off (PTO) accrued annually to start, with increases over tenure.
- Up to 40 hours of employer paid Work/Life Balance time, awarded annually.
- 10 employer paid Federal Holidays every year.
- Up to 3% annual salary equivalent annual bonus may be awarded when the Credit Union meets its goals, paid each November.
- Up to $50/month gym/lifestyle reimbursement.
- Up to $5,000/year Tuition Assistance Program.
- Incentives for multilingual speakers.
- Employee Assistance Program (EAP) and Virtual Behavioral & Mental Health Services.
- Free and/or discounted banking services and loans.
- Employee Charitable Matching Program.
- Free ORCA pass.
What You’ll Do:
Responsibilities:
- Develop and maintain compliant documentation, including policies, procedures, and manuals, ensuring they are standardized and concise.
- Collaborate with department leaders and subject matter experts to ensure content accuracy and maintain strong knowledge of regulatory requirements and industry best practices.
- Manage version control and a centralized documentation repository, coordinating timely reviews and updates in response to audits, system changes, and regulatory updates.
Requirements:
- 3 years of experience in technical writing or managing policies, procedures, or technical documentation required, preferably in a financial institution.
- High School Diploma or equivalent required.
- Bachelor’s Degree in English, Communications, or a related field preferred.
- Certifications preferred: Certified Professional Technical Communicator (CPTC) – Society for Technical Communication (STC). Project Management or Process Improvement certification (e.g., Lean Six Sigma Green Belt).
In addition:
- Must be bondable.
- Employer sponsorship to secure or maintain employment authorization is not available.
Our Hours:
A hybrid schedule Monday – Friday, 8AM – 5PM.
In your role you will have the ability to combine in-person and remote work.
About Sound Credit Union…
Sound Credit Union was founded in 1940 and is one of Washington State’s largest credit unions. We have 26 full-service branches located throughout the Puget Sound region. We live by our Guiding Principles of Make a Connection, Be a Champion, and Doing the Right Thing for our members, employees, and community. Visit our website at: https://www.soundcu.com/careers/ to apply.
The Future is in Our Hands…
Sound Credit Union is proud to be an Equal Opportunity employer that values and celebrates the unique perspectives and experiences each person brings to our team. We welcome talent from all walks of life and actively foster an inclusive workplace where every team member can thrive and belong.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, veteran status, disability, age or any other protected status. We believe our differences make us stronger and are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
Salary : $33 - $49