What are the responsibilities and job description for the Audio/Video Technician position at Sound and Vision OH?
A Service Technician in the Residential Audio‑Video (AV) industry is responsible for installing, maintaining, troubleshooting, and supporting home technology systems. Based on authoritative AV job descriptions, here’s a clear, structured overview of what the role typically includes.
Key Responsibilities1. Installation & Setup
- Install and configure equipment such as TVs, projectors, speakers, amplifiers, AV receivers, control systems, and networking hardware.
- Ensure wiring, mounting, and system layout follow industry standards and project specifications.
2. Troubleshooting & Service Calls
- Act as the primary technician responding to service requests.
- Diagnose and correct issues with media systems, audio feeds, video distribution, and control systems.
- Identify defective equipment and manage Return Merchandise Authorizations (RMAs).
3. System Testing & Quality Control
- Test all equipment to ensure proper signal flow and performance.
- Perform firmware updates and routine maintenance to keep systems secure and stable.
- Conduct quarterly or scheduled maintenance visits.
4. Client Interaction & Support
- Communicate clearly with homeowners to understand issues and explain solutions.
- Train end users on how to operate their AV systems and control interfaces.
- Maintain professionalism and build strong customer relationships.
5. Documentation & Inventory
- Record serial numbers, warranties, system configurations, and service notes.
- Track inventory, replacement parts, and equipment condition.
Pay: $20.00 - $30.00 per hour
Benefits:
- Employee discount
- Health insurance
- Paid time off
Ability to Commute:
- Lewis Center, OH 43035 (Required)
Work Location: Hybrid remote in Lewis Center, OH 43035
Salary : $20 - $30