Assistant Dispensary Manager

Assistant Dispensary Manager – SoulFlora

Location: In-Store | Newfoundland, NJ

Job Type: Full-Time (30–40 hours/week)

Pay Range: $24–$26/hour (based on experience)

Schedule: Rotating shifts including weekends; mix of opens and closes

About the Role

SoulFlora is seeking an experienced Assistant Dispensary Manager to support daily retail operations and serve as a key floor leader within our store. This role works closely with the General Manager and leadership team to ensure smooth operations, strong customer experiences, and consistent compliance with NJ CRC regulations.

When the General Manager is not on-site, the Assistant Manager is expected to confidently lead the floor, support staff, resolve issues in real time, and ensure the store operates to SoulFlora’s standards. This is a hands-on role for someone who is organized, tech-savvy, and comfortable leading people in a fast-paced retail environment.

This role requires comfort making decisions independently, holding staff accountable, enforcing policies consistently, and maintaining store standards without constant oversight.

What You’ll Be Responsible For

• Open and close the store independently during assigned shifts
• Lead day-to-day floor operations and supervise staff in real time
• Serve as the primary point of leadership when the GM is not present
• Handle escalated customer service situations professionally and decisively
• Ensure accurate cash handling, product protection, and daily reconciliations using Dutchie and METRC
• Support labor execution, breaks, and shift coverage
• Training and coaching team members on retail standards, cannabis education, compliance, and store workflows
• Reinforce clear expectations for staff performance, roles, and responsibilities
• Assist with performance feedback, coaching conversations, and disciplinary actions (with GM sign-off)
• Ensure clean closes, organized workspaces, and a professional sales floor at all times
• Uphold all NJ CRC regulations, company policies, and compliance requirements

Qualifications

• 3 years of retail management or supervisory experience
• Experience leading teams in fast-paced, customer-facing environments
• Strong organizational and time-management skills
• Tech-savvy and comfortable using POS and inventory systems
• Confident communicator who can coach, correct, and motivate staff
• Able to balance authority with approachability
• Cannabis experience strongly preferred, not required
• Must be 21 and able to pass NJ CRC background checks

Physical & Schedule Requirements

• Ability to stand and walk for extended periods
• Ability to lift and move up to 50 lbs as needed
• Availability for evenings, weekends, and rotating shifts

Equal Opportunity Employer

SoulFlora is proud to be an equal opportunity employer and is committed to fostering a respectful, inclusive, and professional workplace.